At a Glance
- Tasks: Support senior Directors by managing diaries, client relations, and ensuring smooth operations.
- Company: Exciting and growing business in Chesterfield with a dynamic work culture.
- Benefits: Competitive salary of £34,000, professional development, and a supportive team environment.
- Other info: Opportunity for career growth in a fast-paced, commercially focused environment.
- Why this job: Be a key player in a leadership role, making a real impact on client experiences.
- Qualifications: Experience as an EA or Senior PA, with strong organisational and communication skills.
The predicted salary is between 40500 - 49500 £ per year.
Location
Chesterfield
Salary
£34,000
Hours
37.5 hours per week, with out-of-hours support required
Job Type
Permanent, office-based
The Opportunity
We are working with an exciting and growing business that is looking to appoint an experienced Executive Assistant to provide high-level support to its Partnership Director and Client Relations Director.
This is a newly created role and an opportunity to become a key part of the senior leadership support structure.
You'll play a pivotal role in protecting the Directors' time, keeping the business development and client relations function organised and accountable, and ensuring clients receive a consistently professional, high-quality experience.
This is much more than a traditional EA role.
We're looking for someone who will take ownership, anticipate what is needed and make things happen, rather than simply react to requests.
This is a fantastic opportunity for an experienced EA who wants to be more than an administrator .
You'll be a trusted partner to two senior Directors, helping them maximise their time, strengthen client relationships and ensure the wider function operates effectively.
Why this role matters
As the business has grown, so have the Directors' diaries, client commitments and internal responsibilities.
This role has been created to give them dedicated support, allowing them to focus on selling, developing partnerships and managing key client relationships.
You'll become the central point of organisation across the function, ensuring actions are followed through, priorities stay on track and nothing gets missed.
- What you'll be doing
- Diary & Time Management
- Manage and proactively protect two busy senior Directors' diaries.
- Prioritise their time around key commercial and strategic activities.
- Anticipate diary pressures and proactively resolve clashes and conflicts.
- Follow up on outstanding actions and commitments.
- Executive & Leadership Support
- Track SLT actions and quarterly priorities ("rocks"), ensuring deadlines and ownership are maintained.
- Support the Directors with preparation for key meetings.
- Coordinate D2D and strategic client meetings.
- Support the preparation of board presentations and slides.
- Work closely with the wider Senior Leadership Team to ensure effective communication and cover.
- Client Experience
- Take ownership of the end-to-end "white glove" experience for client factory visits.
- Coordinate planning, logistics, communications and on-the-day arrangements.
- Ensure client commitments and follow-up actions are delivered seamlessly.
- Inbox & Communication Management
- Manage both Directors' inboxes, ensuring they remain focused and prioritised.
- Identify key actions, deadlines and opportunities.
- Draft and respond to correspondence where appropriate, maintaining excellent email etiquette.
- CRM, Data & Reporting
- Provide day-to-day Salesforce support and management.
- Maintain accurate and up-to-date CRM information.
- Produce regular reporting and insights for the Directors.
- Support internal data projects, including fact-finding and analysis to identify useful commercial insights.
- Sales & General Administration
- Provide wider administrative support across the sales and client relations function.
- Coordinate demo van logistics and scheduling.
- Manage and maintain stock of onboard marketing collateral.
- Support documentation and tracking for direct reports, including 1-2-1s and Personal Development Plans.
- Ad-hoc & Out-of-Hours Support
- Be comfortable responding to occasional last-minute or out-of-hours requirements from the Directors, such as changes to travel, transport or bookings.
What does success look like?
Within this role, you'll become the person who makes sure nothing gets missed .
You'll ensure
- The Directors' diaries are protected and focused on their highest-value activities.
- Important emails and actions are identified and followed through.
- Client commitments are delivered and followed up to an exceptionally high standard.
- Salesforce data is accurate, current and meaningful.
- Internal actions and quarterly priorities are tracked without the Directors needing to chase.
- Meetings, board materials and client engagements are organised and prepared for.
- The wider SLT remains aligned and well supported.
Ultimately, you'll give two senior leaders the confidence that everything is under control .
About you
We're looking for an experienced
EA, Senior PA or Executive Assistant who is comfortable operating at senior level and enjoys working in a fast-paced, commercially focused environment.
You'll be
- Highly organised
- able to manage multiple senior diaries, inboxes and priorities without things slipping.
EA to Directors in Chesterfield employer: Macildowie Recruitment and Retention Careers
As an Interim Head of Estates with a leading not-for-profit organisation in the Midlands, you will be part of a dynamic team that values collaboration and innovation. The company offers a supportive work culture with hybrid working options, allowing for a healthy work-life balance, while also providing opportunities for professional growth and development in a meaningful sector. With a focus on improving estates delivery and compliance, this role presents a unique chance to make a significant impact within a complex multi-site environment.
Contact Details:
Macildowie Recruitment and Retention Careers Recruitment Team