Customer Service Advisor

Customer Service Advisor

Coalville Temporary No home office possible
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At a Glance

  • Tasks: Support the finance team by processing invoices and managing discrepancies.
  • Company: Join a well-established business in Coalville with a strong local presence.
  • Benefits: Earn up to £15 per hour while gaining valuable experience in a supportive environment.
  • Why this job: Be part of a crucial project and enhance your skills in a fast-paced setting.
  • Qualifications: Experience in Purchase Ledger or Accounts Payable is essential; quick learners welcome!
  • Other info: Immediate start for a 2-month temporary role; perfect for students seeking hands-on experience.

We are partnering with a well-established business in Coalville to recruit a Temporary Purchase Ledger Clerk for a 2-month assignment. This role has been created to support the finance team during the roll out of a new automated invoicing system.

The successful candidate will need to hit the ground running, supporting the smooth transition between systems while maintaining day-to-day purchase ledger responsibilities.

Temporary - 2 Months

Location: Coalville

Rate: Up to £15 per hour

Start: Immediate

Key Responsibilities:

  • Process high volumes of invoices accurately and efficiently
  • Manage invoice exceptions and resolve discrepancies in a timely manner
  • Reconcile supplier statements and maintain accurate records
  • Support the implementation of a new automated invoicing process
  • Liaise with internal teams and suppliers to resolve queries

Key Skills and Experience:

  • Proven experience in Purchase Ledger / Accounts Payable roles
  • Confident in picking up two new systems quickly
  • Strong attention to detail and process accuracy
  • Comfortable working at pace and dealing with invoice exceptions
  • Available immediately and able to commit to the full assignment

This is a great opportunity to contribute to a business-critical project while putting your AP expertise to use in a fast-paced, supportive team.

Customer Service Advisor employer: Macildowie Associates

Join a well-established business in Coalville as a Customer Service Advisor, where you will be part of a supportive team dedicated to a critical project. Enjoy competitive pay and the opportunity to enhance your skills in a fast-paced environment, while contributing to the successful implementation of a new automated invoicing system. With a focus on employee growth and a collaborative work culture, this role offers a meaningful experience in a thriving local company.
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Contact Detail:

Macildowie Associates Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Advisor

✨Tip Number 1

Familiarise yourself with the specific invoicing systems mentioned in the job description. If you can demonstrate knowledge or experience with automated invoicing processes, it will show that you're ready to hit the ground running.

✨Tip Number 2

Brush up on your reconciliation skills. Being able to quickly and accurately reconcile supplier statements is crucial for this role, so consider practicing with sample statements to boost your confidence.

✨Tip Number 3

Prepare to discuss your previous experience in Purchase Ledger roles during any interviews. Be ready to share specific examples of how you've managed high volumes of invoices and resolved discrepancies efficiently.

✨Tip Number 4

Since the role requires immediate availability, make sure to highlight your readiness to start right away. This can set you apart from other candidates who may have longer notice periods.

We think you need these skills to ace Customer Service Advisor

Accounts Payable Expertise
Invoice Processing
Attention to Detail
Discrepancy Resolution
Supplier Statement Reconciliation
Experience with Automated Invoicing Systems
Strong Communication Skills
Ability to Work at Pace
Problem-Solving Skills
Team Collaboration
Time Management
Adaptability to New Systems
Record Keeping
Customer Service Orientation

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in Purchase Ledger and Accounts Payable roles. Emphasise your ability to manage high volumes of invoices and resolve discrepancies, as these are key responsibilities for the role.

Include Your Postcode: Don’t forget to add your home postcode on your CV. This is crucial for ensuring that your application is reviewed by the right consultant for this specific job in Coalville.

Craft a Strong Cover Letter: Write a cover letter that showcases your attention to detail and your ability to adapt quickly to new systems. Mention your availability to start immediately and your commitment to the full assignment duration.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail, which is essential for the role.

How to prepare for a job interview at Macildowie Associates

✨Know Your Numbers

As a Customer Service Advisor, you'll be dealing with invoices and financial records. Brush up on your knowledge of purchase ledger processes and be ready to discuss your experience with high volumes of invoices.

✨Demonstrate Attention to Detail

Highlight your strong attention to detail during the interview. Be prepared to give examples of how you've successfully managed discrepancies or exceptions in previous roles.

✨Familiarise Yourself with Automation

Since this role involves supporting a new automated invoicing system, show your enthusiasm for technology. Discuss any experience you have with similar systems and your ability to adapt quickly to new software.

✨Prepare for Team Collaboration

This position requires liaising with internal teams and suppliers. Think of examples where you've worked effectively in a team or resolved queries collaboratively, and be ready to share these stories.

Customer Service Advisor
Macildowie Associates
Location: Coalville
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