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For Companies At a Glance
- Tasks: Join a small team to deliver amazing customer experiences and exceed sales targets.
- Company: Machine Mart, the UK's leading retailer of workshop power tools with over 40 years of success.
- Benefits: Enjoy staff discounts, healthcare plans, a pension scheme, and free tea & coffee.
- Other info: Flexible hours up to 18 per week with opportunities for training and internal promotion.
- Why this job: Gain valuable retail experience while helping customers navigate technical products.
- Qualifications: Previous retail experience and a passion for customer service are essential.
About The Role
What you’ll be doing:
- You’ll be joining a small team of between 4 – 6 members of staff.
- You’ll be committed to delivering a great customer experience.
- You’ll be working up to 18 hours per week.
- You’ll be explaining technical equipment in an understandable manner.
- You’ll be committed to offering honest advice and building a rapport with customers.
- You’ll ensure that you exceed our customers’ expectations and reassure them when they’re bewildered by choice.
- You’ll be working hard as part of the team in achieving challenging sales targets.
What you’ll need - skills and experience:
- You’ll have previous experience in selling technical products to customers.
- You’ll have experience in a retail customer service orientated environment.
- You’ll have previous experience in dealing with customers.
- You’ll have practical experience / knowledge of some or all of our product range.
- You’ll possess strong accuracy and numeracy skills.
- You’ll possess basic computer literacy.
- You’ll be self motivated and have a can-do attitude.
Benefits
What you’ll get in return for your commitment:
- Staff Discounts.
- Healthcare Cash plans.
- A company pension scheme.
- Life Cover.
- Employee Assistance Programme.
- Role specific training and development.
- Proactive promotion of internal candidates.
- Paid Breaks.
- Free Tea & Coffee.
About The Company
Where you’ll be working: Machine Mart are the UK’s leading specialist retailer of workshop power tools and equipment to the general public and trade customers. With stores nationwide and over 40 years in business we are at the forefront of our sector and are supporting our recent success with continued growth.
Part-time Retail Sales Assistant in Stockton-on-Tees employer: Machine Mart
Contact Detail:
Machine Mart Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-time Retail Sales Assistant in Stockton-on-Tees
✨Tip Number 1
Get to know the company! Before your interview, check out Machine Mart's website and familiarise yourself with their products. This will help you explain technical equipment in a way that resonates with customers and shows you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to reassure a bewildered customer or offer honest advice. Role-playing with a friend can help you feel more confident when it comes to delivering that great customer experience.
✨Tip Number 3
Show off your sales skills! Be ready to discuss your previous experience in selling technical products. Prepare examples of how you've exceeded sales targets in the past, as this will demonstrate your ability to contribute to the team’s success.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Don’t forget to highlight your can-do attitude and teamwork spirit!
We think you need these skills to ace Part-time Retail Sales Assistant in Stockton-on-Tees
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in retail and selling technical products. We want to see how your skills match what we’re looking for, so don’t be shy about showcasing your customer service experience!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Tell us why you’re excited about the role and how you can contribute to our team. We love seeing genuine enthusiasm, so let your personality come through.
Showcase Your Technical Knowledge: Since we deal with technical equipment, it’s important to demonstrate your understanding of our product range. If you have any relevant experience or knowledge, make sure to mention it in your application!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Machine Mart
✨Know Your Products
Before the interview, make sure you familiarise yourself with the technical products that Machine Mart offers. Being able to discuss specific items and their features will show your genuine interest and help you explain them clearly to customers.
✨Customer Experience Focus
Prepare examples from your past experiences where you delivered excellent customer service. Think about times when you built rapport with customers or exceeded their expectations, as this will demonstrate your commitment to providing a great customer experience.
✨Team Player Mindset
Since you'll be working in a small team, be ready to discuss how you collaborate with others. Share instances where you contributed to team goals or supported colleagues, highlighting your ability to work well in a close-knit environment.
✨Show Your Can-Do Attitude
Machine Mart values self-motivation and a positive attitude. During the interview, convey your enthusiasm for the role and your willingness to tackle challenges. A confident and proactive approach can set you apart from other candidates.