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For Companies At a Glance
- Tasks: Join a small team to deliver exceptional customer experiences and meet sales targets.
- Company: Machine Mart, the UK's leading retailer of workshop power tools and equipment.
- Benefits: Enjoy staff discounts, healthcare plans, and opportunities for training and development.
- Why this job: Be part of a dynamic team and help customers navigate technical products with ease.
- Qualifications: Experience in retail sales and a passion for customer service is essential.
- Other info: Work in a supportive environment with opportunities for career growth.
The predicted salary is between 18000 - 30000 £ per year.
Job Description
About The RoleWhat you’ll be doing:
- You’ll be joining a small team of between 4 – 6 members
- You’ll be committed to delivering a great customer experience
- You'll be working up to 45 hours per week
- You’ll be explaining technical equipment in an understandable manner
- You’ll be committed to offering honest advice and building a rapport with customers
- You’ll ensure that you exceed our customers’ expectations and reassure them when they're bewildered by choice
- You’ll be working hard as part of the team in achieving challenging sales targets
What you’ll need – skills and experience:
- You’ll have previous experience in selling technical products to customers
- You’ll have experience in a retail customer service orientated environment
- You’ll have previous experience in dealing with customers
- You’ll have practical experience / knowledge of some or all of our product range
- You’ll possess strong accuracy and numeracy skills
- You’ll possess basic computer literacy
- You’ll be self motivated and have a can-do attitude
BenefitsWhat you’ll get in return for your commitment:
- Staff Discounts
- Any extra time worked beyond your contracted hours is paid or can be taken as time off in lieu
- Healthcare Cash plans
- A company pension scheme
- Life CoverÂ
- Access to the Retail Trust, our well-being platform – offering a 24-hour helpline for a variety of support services
- Discounts on 100`s of high street & online brands including restaurants, holidays, and shopping
- Role specific training and development
- Proactive promotion of internal candidates
- Paid Breaks
- Free Tea & Coffee
About The CompanyWhere you’ll be working:Machine Mart are the UK’s leading specialist retailer of workshop power tools and equipment to the general public and trade customers. With stores nation-wide and over 40 years in business we are at the forefront of our sector and are supporting our recent success with continued growth. For further information on our company and our product range, visit our website: www.machinemart.co.uk
Retail Sales Assistant employer: Machine Mart
Contact Detail:
Machine Mart Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant
✨Tip Number 1
Get to know the company! Before your interview, check out Machine Mart's website and social media. Understanding their products and values will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you articulate your experience in selling technical products and dealing with customers confidently.
✨Tip Number 3
Show off your personality! When you meet the team, let your enthusiasm shine through. Retail is all about building rapport, so be friendly and approachable – it’s key to delivering that great customer experience.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Sales Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Retail Sales Assistant role. Highlight your experience in selling technical products and customer service, as these are key for us. Use specific examples that show how you've exceeded customer expectations in the past.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working with us at Machine Mart. Mention your can-do attitude and how you can contribute to our team’s success in achieving sales targets.
Showcase Your Technical Knowledge: Since we deal with technical equipment, it's important to demonstrate your knowledge in this area. Mention any relevant experience or training you have that relates to our product range, and how you can explain these products to customers in an understandable way.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Machine Mart
✨Know Your Products
Familiarise yourself with the technical products that Machine Mart offers. Being able to explain these products in a simple way will show your understanding and help you connect with customers during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you’ve gone above and beyond for a customer. This will demonstrate your commitment to delivering a great customer experience, which is key for this role.
✨Practice Teamwork Scenarios
Since you'll be working in a small team, think of times when you successfully collaborated with others. Be ready to discuss how you contribute to achieving sales targets as part of a team.
✨Exude a Can-Do Attitude
Machine Mart values self-motivated individuals. During the interview, convey your enthusiasm and willingness to tackle challenges head-on, showing that you’re ready to exceed expectations.
