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- Tasks: Join a small team to deliver exceptional customer experiences and meet sales targets.
- Company: Machine Mart is the UK's top retailer for workshop power tools, with over 40 years of success.
- Benefits: Enjoy staff discounts, healthcare plans, life cover, and free tea & coffee.
- Why this job: Gain valuable retail experience while working in a supportive and dynamic environment.
- Qualifications: Previous retail experience and knowledge of technical products are essential.
- Other info: Flexible hours with paid breaks and opportunities for internal promotion.
About The Role What you’ll be doing: You’ll be joining a small team of between 4 – 6 members of staff You’ll be committed to delivering a great customer experience You will be working up to 45 hours per week – all extra time worked is paid or can be taken as time off in lieu You’ll be explaining technical equipment in an understandable manner You’ll be committed to offering honest advice and building a rapport with customers You’ll ensure that you exceed our customers’ expectations and reassure them when they\’re bewildered by choice You’ll be working hard as part of the team in achieving challenging sales targetsWhat you’ll need – skills and experience: You’ll have previous experience in selling technical products to customers You’ll have experience in a retail customer service orientated environment You’ll have previous experience in dealing with customers You’ll have practical experience / knowledge of some or all of our product range You’ll possess strong accuracy and numeracy skills You’ll possess basic computer literacy You’ll be self motivated and have a can-do attitude Benefits What you’ll get in return for your commitment: Staff Discounts Healthcare Cash plans A company pension scheme Life Cover Access to the Retail Trust, our well-being platform – offering a 24-hour helpline for a variety of support services Discounts on 100`s of high street & online brands including restaurants, holidays, and shopping Role specific training and development Proactive promotion of internal candidates Paid Breaks Free Tea & Coffee About The Company Where you’ll be working: Machine Mart are the UK’s leading specialist retailer of workshop power tools and equipment to the general public and trade customers. With stores nation-wide and over 40 years in business we are at the forefront of our sector and are supporting our recent success with continued growth. For further information on our company and our product range, visit our website: (url removed)
Retail Sales Assistant employer: Machine Mart
Contact Detail:
Machine Mart Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant
✨Tip Number 1
Familiarise yourself with the product range offered by Machine Mart. Understanding the technical aspects and features of the tools will help you explain them to customers effectively, showcasing your expertise during the interview.
✨Tip Number 2
Brush up on your customer service skills. Think of examples from your past experiences where you went above and beyond for a customer, as this will demonstrate your commitment to delivering a great customer experience.
✨Tip Number 3
Prepare to discuss how you handle sales targets. Be ready to share specific instances where you met or exceeded targets in previous roles, as this aligns with the expectations of the Retail Sales Assistant position.
✨Tip Number 4
Showcase your teamwork abilities. Since you'll be working closely with a small team, think of examples that highlight your ability to collaborate and support your colleagues in achieving common goals.
We think you need these skills to ace Retail Sales Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience in retail and selling technical products. Use specific examples that demonstrate your ability to deliver excellent customer service and meet sales targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your understanding of the technical products you'll be selling. Mention how your skills align with the company's values and how you can contribute to their success.
Showcase Relevant Skills: In your application, emphasise your accuracy, numeracy skills, and basic computer literacy. These are essential for the role, so provide examples of how you've used these skills in past positions.
Research Machine Mart: Familiarise yourself with Machine Mart's product range and company ethos. This knowledge will help you tailor your application and prepare for potential interview questions about their offerings and customer service approach.
How to prepare for a job interview at Machine Mart
✨Know the Product Range
Familiarise yourself with the technical products that Machine Mart offers. Being able to discuss specific items and their features will show your enthusiasm and knowledge, which is crucial for a Retail Sales Assistant role.
✨Demonstrate Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight how you built rapport with customers and exceeded their expectations, as this is key to the role.
✨Showcase Your Team Spirit
Since you'll be working in a small team, emphasise your ability to collaborate effectively. Share instances where you contributed to team goals or supported colleagues in achieving sales targets.
✨Exhibit a Can-Do Attitude
Machine Mart values self-motivation and a positive attitude. Be ready to discuss how you approach challenges and maintain a proactive mindset, especially in a fast-paced retail environment.
