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- Tasks: Join a small team to deliver amazing customer experiences and exceed sales targets.
- Company: Machine Mart is the UK's top retailer for workshop power tools with over 40 years of success.
- Benefits: Enjoy staff discounts, healthcare plans, a pension scheme, and free tea & coffee.
- Why this job: This role offers hands-on experience in a dynamic environment with opportunities for growth and development.
- Qualifications: Previous retail experience and knowledge of technical products are essential; a can-do attitude is a must!
- Other info: Paid breaks and access to a well-being platform for support services.
The predicted salary is between 20000 - 30000 £ per year.
Job Description
About The RoleWhat you’ll be doing:
- You’ll be joining a small team of between 4 – 6 members of staff
- You’ll be committed to delivering a great customer experience
- You'll be working up to 45 hours per week
- You’ll be explaining technical equipment in an understandable manner
- You’ll be committed to offering honest advice and building a rapport with customers
- You’ll ensure that you exceed our customers’ expectations and reassure them when they're bewildered by choice
- You’ll be working hard as part of the team in achieving challenging sales targets
What you’ll need – skills and experience:
- You’ll have previous experience in selling technical products to customers
- You’ll have experience in a retail customer service orientated environment
- You’ll have previous experience in dealing with customers
- You’ll have practical experience / knowledge of some or all of our product range
- You’ll possess strong accuracy and numeracy skills
- You’ll possess basic computer literacy
- You’ll be self motivated and have a can-do attitude
BenefitsWhat you’ll get in return for your commitment:
- Staff Discounts
- Healthcare Cash plans
- A company pension scheme
- Life Cover
- Access to the Retail Trust, our well-being platform – offering a 24-hour helpline for a variety of support services
- Discounts on 100`s of high street & online brands including restaurants, holidays, and shopping
- Role specific training and development
- Proactive promotion of internal candidates
- Paid Breaks
- Free Tea & Coffee
About The CompanyWhere you’ll be working:Machine Mart are the UK’s leading specialist retailer of workshop power tools and equipment to the general public and trade customers. With stores nation-wide and over 40 years in business we are at the forefront of our sector and are supporting our recent success with continued growth. For further information on our company and our product range, visit our website: www.machinemart.co.uk
Retail Sales Advisor employer: Machine Mart
Contact Detail:
Machine Mart Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Advisor
✨Tip Number 1
Familiarize yourself with the specific technical products that Machine Mart offers. Understanding the features and benefits of these products will help you explain them to customers in an approachable way, which is crucial for this role.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family as if they were customers. Focus on building rapport and providing honest advice, as this is key to exceeding customer expectations.
✨Tip Number 3
Research common sales techniques used in retail environments, especially those related to technical products. Being able to demonstrate your knowledge of effective sales strategies can set you apart during the interview process.
✨Tip Number 4
Show your enthusiasm for teamwork by preparing examples of how you've successfully collaborated with others in previous roles. Machine Mart values a strong team dynamic, so highlighting your ability to work well with colleagues will be beneficial.
We think you need these skills to ace Retail Sales Advisor
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Retail Sales Advisor position. Understand the key responsibilities and required skills, especially the importance of delivering a great customer experience and having technical product knowledge.
Tailor Your CV: Customize your CV to highlight your previous experience in retail and selling technical products. Emphasize any relevant skills such as customer service, accuracy, and numeracy that align with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to explain technical equipment clearly. Mention specific examples from your past experiences that demonstrate your capability to exceed customer expectations.
Highlight Teamwork Skills: Since the role involves working as part of a small team, be sure to mention your teamwork skills in your application. Provide examples of how you have successfully collaborated with others to achieve sales targets or improve customer satisfaction.
How to prepare for a job interview at Machine Mart
✨Show Your Customer Service Skills
Since the role emphasizes delivering a great customer experience, be prepared to share specific examples of how you've successfully assisted customers in the past. Highlight your ability to build rapport and provide honest advice.
✨Demonstrate Technical Knowledge
Familiarize yourself with the technical products that Machine Mart offers. Be ready to explain how you would communicate complex information in an understandable way to customers who may feel overwhelmed by choices.
✨Highlight Teamwork Experience
As you'll be working in a small team, emphasize your previous experiences in collaborative environments. Share instances where you contributed to achieving sales targets as part of a team.
✨Exhibit a Can-Do Attitude
Machine Mart values self-motivated individuals. During the interview, convey your enthusiasm for the role and your willingness to tackle challenges head-on, showcasing your proactive approach to work.
