Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join a small team to deliver exceptional customer experiences and explain technical products.
- Company: Machine Mart, the UK's leading retailer of workshop power tools with over 40 years of success.
- Benefits: Enjoy staff discounts, healthcare plans, life cover, and access to well-being support.
- Why this job: Be part of a dynamic team, exceed customer expectations, and grow your retail skills.
- Qualifications: Experience in retail sales and a passion for helping customers with technical products.
- Other info: Opportunities for training, development, and internal promotions in a supportive environment.
Responsibilities
- You’ll be joining a small team of between 4 – 6 members of staff
- You’ll be committed to delivering a great customer experience
- You\’ll be working up to 45 hours per week – all extra time worked is paid or can be taken as time off in lieu
- You’ll be explaining technical equipment in an understandable manner
- You’ll be committed to offering honest advice and building a rapport with customers
- You’ll ensure that you exceed our customers’ expectations and reassure them when they\’re bewildered by choice
- You’ll be working hard as part of the team in achieving challenging sales targets
Requirements
- You’ll have previous experience in selling technical products to customers
- You’ll have experience in a retail customer service orientated environment
- You’ll have previous experience in dealing with customers
- You’ll have practical experience / knowledge of some or all of our product range
- You’ll possess strong accuracy and numeracy skills
- You’ll possess basic computer literacy
- You’ll be self motivated and have a can-do attitude
Benefits
- Staff Discounts
- Healthcare Cash plans
- A company pension scheme
- Life Cover
- Access to the Retail Trust, our well-being platform – offering a 24-hour helpline for a variety of support services
- Discounts on 100`s of high street & online brands including restaurants, holidays, and shopping
- Role specific training and development
- Proactive promotion of internal candidates
- Paid Breaks
- Free Tea & Coffee
About The Company
Machine Mart are the UK’s leading specialist retailer of workshop power tools and equipment to the general public and trade customers. With stores nation-wide and over 40 years in business we are at the forefront of our sector and are supporting our recent success with continued growth. For further information on our company and our product range, visit our website: www.machinemart.co.uk
#J-18808-Ljbffr
Retail Sales Advisor employer: Machine Mart
Contact Detail:
Machine Mart Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Advisor
✨Tip Number 1
Get to know the company inside out! Before your interview, check out Machine Mart's website and familiarise yourself with their product range. This will help you explain technical equipment in a way that resonates with customers.
✨Tip Number 2
Practice makes perfect! Role-play common customer scenarios with a friend or family member. This will boost your confidence in delivering a great customer experience and help you build rapport with potential customers.
✨Tip Number 3
Show off your sales skills! Prepare examples of how you've exceeded sales targets in previous roles. This will demonstrate your ability to contribute to the team and achieve those challenging goals.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Machine Mart team.
We think you need these skills to ace Retail Sales Advisor
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in delivering great customer service. We want to see how you've built rapport with customers and exceeded their expectations in previous roles.
Be Technical, But Clear: Since you'll be explaining technical equipment, it's important to demonstrate your ability to communicate complex information simply. Use examples from your past where you made technical details easy for customers to understand.
Tailor Your Application: Take the time to tailor your application to the role. Mention specific experiences that relate to selling technical products and working in a retail environment. This shows us you're genuinely interested in the position.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Machine Mart
✨Know Your Products
Before the interview, make sure you familiarise yourself with the technical products that Machine Mart offers. Being able to discuss specific items and their features will show your genuine interest and help you explain them clearly to customers.
✨Customer Experience Focus
Prepare examples from your previous roles where you delivered exceptional customer service. Think about how you built rapport with customers and exceeded their expectations, as this is crucial for the Retail Sales Advisor role.
✨Team Player Mindset
Since you'll be working in a small team, be ready to discuss how you contribute to team success. Share experiences where you collaborated with colleagues to achieve sales targets or improve customer satisfaction.
✨Show Your Can-Do Attitude
Machine Mart values self-motivation and a positive attitude. During the interview, express your enthusiasm for the role and provide examples of how you've tackled challenges in the past with a proactive approach.
