Retail Sales Advisor

Retail Sales Advisor

Edinburgh Full-Time 24000 - 36000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Join a small team to deliver exceptional customer experiences and exceed sales targets.
  • Company: Machine Mart, the UK's leading retailer of workshop power tools with over 40 years of success.
  • Benefits: Enjoy staff discounts, healthcare plans, life cover, and access to well-being support.
  • Why this job: Gain valuable retail experience while helping customers navigate technical products.
  • Qualifications: Previous retail experience and a passion for customer service are essential.
  • Other info: Opportunities for training, development, and internal promotions in a dynamic environment.

The predicted salary is between 24000 - 36000 Β£ per year.

About The Role

Be one of the first applicants, read the complete overview of the role below, then send your application for consideration.
What youll be doing:

  • Youll be joining a small team of between 4 6 members of staff
  • Youll be committed to delivering a great customer experience
  • You\’ll be working up to 45 hours per week -all extra time worked is paid or can be taken as time off in lieu
  • Youll be explaining technical equipment in an understandable manner
  • Youll be committed to offering honest advice and building a rapport

    Please click on the apply button to read the full job description

Retail Sales Advisor employer: Machine Mart

Machine Mart is an excellent employer, offering a supportive work culture where teamwork and customer satisfaction are at the forefront. With competitive benefits such as staff discounts, healthcare cash plans, and opportunities for role-specific training and development, employees can thrive in their careers while enjoying a healthy work-life balance. Located in a dynamic retail environment, our commitment to promoting from within ensures that your growth and success are valued and nurtured.
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Contact Detail:

Machine Mart Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Retail Sales Advisor

✨Tip Number 1

Get to know the company inside out! Before your interview, check out Machine Mart's website and familiarise yourself with their products and values. This will help you connect better during the conversation and show that you're genuinely interested.

✨Tip Number 2

Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how you can demonstrate your experience in selling technical products and providing excellent customer service.

✨Tip Number 3

Be ready to showcase your skills! Think of specific examples from your past experiences where you've exceeded customer expectations or hit sales targets. This will help you stand out as a candidate who can deliver results.

✨Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep yourself fresh in their minds and show your enthusiasm for the role.

We think you need these skills to ace Retail Sales Advisor

Customer Service Skills
Sales Skills
Technical Product Knowledge
Communication Skills
Teamwork
Numeracy Skills
Computer Literacy
Self-Motivation
Problem-Solving Skills
Rapport Building
Attention to Detail
Adaptability

Some tips for your application 🫑

Show Your Customer Service Skills: Make sure to highlight your experience in delivering great customer service. We want to see how you've built rapport with customers and exceeded their expectations in previous roles.

Be Specific About Your Technical Knowledge: When discussing your experience, be specific about the technical products you've sold. We love candidates who can explain complex equipment in a simple way, so share examples of how you've done this before.

Demonstrate Your Team Spirit: Since you'll be working in a small team, it's important to show us that you're a team player. Share experiences where you collaborated with others to achieve sales targets or improve customer satisfaction.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any updates regarding your application status.

How to prepare for a job interview at Machine Mart

✨Know Your Products

Before the interview, make sure you familiarise yourself with the technical products that Machine Mart offers. Being able to discuss specific items and their features will show your genuine interest and help you explain them clearly to customers.

✨Showcase Your Customer Service Skills

Prepare examples from your past experiences where you’ve gone above and beyond for a customer. Highlight how you built rapport and provided honest advice, as this aligns perfectly with what they’re looking for in a Retail Sales Advisor.

✨Demonstrate Team Spirit

Since you’ll be working in a small team, it’s important to convey your ability to collaborate effectively. Share instances where you’ve worked well with others to achieve sales targets or improve customer satisfaction.

✨Be Ready for Role-Playing

Expect some role-playing scenarios during the interview. Practice explaining a product to a 'customer' in a way that’s easy to understand. This will showcase your communication skills and ability to handle bewildered customers.

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