At a Glance
- Tasks: Lead a small team and manage daily store operations.
- Company: Join a dynamic retail company focused on customer experience.
- Benefits: Enjoy paid overtime and flexible time off options.
- Other info: Opportunity for growth and development within the company.
- Why this job: Be part of a vibrant team and make a real impact on customer satisfaction.
- Qualifications: Previous management experience and a passion for retail are essential.
The predicted salary is between 28800 - 42000 £ per year.
Job Description
About The Role\n What youll be doing:\n
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- Youll be responsible for the day to day management of the store.
- You will be working up to 45 hours per week - all extra time worked is paid or can be taken as time off in lieu```
- Youll be leading from the front, managing a small team of between 4 - 6 members of staff
- Youll be committed to motivating your team to deliver a great customer experience as well as achieving challenging sales targets
- Youll be committed to offering honest advice and building a rapport with customers, exceeding their expectations and reassuring them when they're bewildered by choice
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\nWhat youll need - skills and experience:\n
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- Proven experience of leading a small team
- Managerial experience within a retail or field sales position, ideally in a hard goods environment
- Proven experience in achieving sales targets and KPIs
- Proven experience in motivating your team
- Youll have practical experience / knowledge of some or all of our product range
- You'll be a confident, enthusiastic and driven team player
- You'll be committed to learning and developing yourself and your team
- Your personal skills will include accuracy and numeracy as well as basic computer literacy
- Youll possess the desire to succeed both individually and as leader of the team
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\n\n \nBenefits\n What youll get in return for your commitment:\n \n
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- Staff Discounts
- Guaranteed monthly commission payment amount for your first 6 months
- Healthcare Cash plans
- A company pension scheme
- Life Cover
- Access to the Retail Trust, our well-being platform - offering a 24-hour helpline for a variety of support services
- Discounts on 100s of high street & online brands including restaurants, holidays, and shopping
- Role specific training and development
- Proactive promotion of internal candidates
- Paid Breaks
- Free Tea & Coffee
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\n\n \nAbout The Company\n Where youll be working:\n \nMachine Mart are the UKs leading specialist retailer of workshop power tools and equipment to the general public and trade customers.With stores nationwide and over 40 years in business we are at the forefront of our sector and are supporting our recent success with continued growth. For further information on our company and our product range, visit our website:www.machinemart.co.uk\n \n
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Store Manager in Plymouth employer: Machine Mart
As an Assistant Store Manager, you'll thrive in a dynamic retail environment that prioritises employee well-being and growth. With competitive benefits like staff discounts, healthcare cash plans, and access to a comprehensive well-being platform, we foster a supportive work culture that encourages teamwork and personal development. Join us in delivering exceptional customer experiences while enjoying the rewards of your hard work in a vibrant location.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager in Plymouth
✨Tip Number 1
Showcase your leadership skills during the interview. Be prepared to discuss specific examples of how you've successfully managed a team in the past, focusing on how you motivated them and improved their performance.
✨Tip Number 2
Familiarise yourself with our brand and values. Understanding what we stand for will help you align your answers with our company culture, demonstrating that you're a great fit for the role.
✨Tip Number 3
Prepare to discuss your approach to customer service. Think about how you can enhance the customer experience in our store and be ready to share innovative ideas that could benefit our team and customers.
✨Tip Number 4
Network with current or former employees if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your responses during the interview.
We think you need these skills to ace Store Manager in Plymouth
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the responsibilities of a Store Manager. Highlight your relevant experience in managing teams and delivering excellent customer service.
Tailor Your CV:Make sure your CV reflects your leadership skills and experience in retail management. Use specific examples that demonstrate how you've motivated teams and improved customer experiences in previous roles.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for retail and your ability to lead a team. Mention any specific achievements or strategies you've implemented in past positions that align with the role.
Proofread Your Application:Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are key traits for a Store Manager.
How to prepare for a job interview at Machine Mart
✨Show Your Leadership Skills
As a Store Manager, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed a team in the past. Highlight any specific achievements that demonstrate your ability to motivate and inspire others.
✨Understand Customer Experience
Since delivering a great customer experience is key, think about how you can contribute to this. Prepare to share your thoughts on what excellent customer service looks like and how you would implement strategies to enhance it in the store.
✨Discuss Time Management
With a commitment of up to 45 hours per week, it's important to show that you can manage your time effectively. Be ready to talk about how you prioritise tasks and ensure that both staff and customer needs are met efficiently.
✨Prepare for Team Dynamics Questions
Expect questions about how you handle team dynamics, including conflict resolution and team motivation. Think of specific scenarios where you've successfully navigated challenges within a team and how you foster a positive work environment.
