About The Role Responsibility: To handle incoming customer enquiries via the Telephone and Emails Principle Responsibilities: To answer incoming telephone calls quickly and efficiently providing a first class service To deal with Emails quickly and efficiently To communicate effectively and precisely with other colleagues Keep all administration up to date Promote and maintain safe working practices in all areas Any other reasonable duties as required Promote and maintain safe working practices in all areas Any other reasonable duties as required Shared Responsibilities: To ensure that customer care standards are being met To comply with UKGDPR Limits to Authority: Comply with operational practice as determined by the Aftersales Manager Comply with H
Parts Telesales Advisor employer: Machine Mart
Machine Mart is an exceptional employer that prioritises employee well-being and development, offering a supportive work culture where team motivation and customer satisfaction are at the forefront. With benefits like staff discounts, healthcare cash plans, and proactive promotion of internal candidates, employees can thrive both personally and professionally in a dynamic retail environment. Located in the UK, this role provides unique opportunities for growth within a leading specialist retailer, ensuring a rewarding career path for those passionate about sales and customer service.
