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For Companies At a Glance
- Tasks: Join a small team to deliver exceptional customer service and build rapport.
- Company: A dynamic retail environment focused on customer satisfaction and teamwork.
- Benefits: Flexible hours, paid overtime, and time off in lieu for extra hours worked.
- Why this job: Gain valuable experience in retail while making a positive impact on customers' shopping experiences.
- Qualifications: No prior experience required; just a passion for helping others and a friendly attitude.
- Other info: Perfect for high school and college students looking for part-time work.
About The Role
What youll be doing:
- Youll be joining a small team of between 4 6 members of staff
- Youll be committed to delivering a great customer experience
- You\’ll be working up to 27 hours per week
- Youll be explaining technical equipment in an understandable manner
- Youll be committed to offering honest advice and building a rapport with customers
- Youll ensure that you exceed our customers expectations and reassure them when they\’re bewildered by choice
- Youll be working hard as part of the team in achieving challenging sales targets
What youll need – skills and experience:
- Youll have previous experience in selling technical products to customers
- Youll have experience in a retail customer service orientated environment
- Youll have previous experience in dealing with customers
- Youll have practical experience / knowledge of some or all of our product range
- Youll possess strong accuracy and numeracy skills
- Youll possess basic computer literacy
- Youll be self motivated and have a can-do attitude
Benefits
What youll get in return for your commitment:
- Staff Discounts
- Healthcare Cash plans
- A company pension scheme
- Life Cover
- Employee Assistance Programme
- Role specific training and development
- Proactive promotion of internal candidates
- Paid Breaks
- Free Tea & Coffee
About The Company
Where youll be working:
Machine Mart are the UKs leading specialist retailer of workshop power tools and equipment to the general public and trade customers. With 64 stores nationally and over 40 years in business we are at the forefront of our sector and are supporting our recent success with continued growth and new store openings through this year and next.
Locations
Part-time Retail Sales Assistant employer: Machine Mart
Contact Detail:
Machine Mart Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-time Retail Sales Assistant
✨Tip Number 1
Familiarise yourself with our products and services. Understanding what we offer will help you engage with customers more effectively and demonstrate your commitment to providing excellent service.
✨Tip Number 2
Showcase your customer service skills during the interview. Think of examples from previous experiences where you went above and beyond for a customer, as this aligns perfectly with our focus on delivering a great customer experience.
✨Tip Number 3
Emphasise your ability to work in a small team. Highlight any past experiences where teamwork was essential, as this role involves collaborating closely with just a few colleagues.
✨Tip Number 4
Be prepared to discuss how you handle busy periods. Retail can be fast-paced, so sharing strategies on how you manage stress and maintain a positive attitude will show that you're ready for the challenges of the role.
We think you need these skills to ace Part-time Retail Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a Part Time Retail Sales Assistant. Tailor your application to highlight relevant experiences that demonstrate your ability to deliver great customer service.
Craft a Personalised Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific examples of how you've built rapport with customers in previous roles and how you can contribute to exceeding customer expectations.
Highlight Relevant Experience: In your CV, focus on any previous retail or customer service experience. Use bullet points to clearly outline your achievements and skills that align with the job requirements, such as teamwork, communication, and problem-solving.
Proofread Your Application: Before submitting, make sure to proofread your application for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which are key in a retail environment.
How to prepare for a job interview at Machine Mart
✨Show Your Customer Service Skills
Since the role focuses on delivering a great customer experience, be prepared to share examples of how you've successfully handled customer interactions in the past. Highlight your ability to build rapport and provide honest advice.
✨Demonstrate Team Spirit
With a small team of 4 to 6 members, teamwork is essential. Discuss your experiences working in teams and how you contribute to a positive work environment. Emphasise your willingness to support colleagues and collaborate effectively.
✨Be Flexible with Availability
The job offers up to 27 hours per week, so it's important to show your flexibility regarding working hours. Be honest about your availability and express your willingness to take on extra shifts if needed.
✨Prepare Questions for the Interviewer
Having thoughtful questions ready shows your interest in the role and the company. Ask about the team dynamics, training opportunities, or how success is measured in the position. This will also help you gauge if the company is the right fit for you.
