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- Tasks: Join a small team to deliver exceptional customer experiences and meet sales targets.
- Company: Machine Mart is the UK's leading retailer of workshop power tools with over 40 years of success.
- Benefits: Enjoy staff discounts, healthcare plans, a pension scheme, and free tea & coffee.
- Why this job: Gain valuable retail experience while working in a supportive and growth-oriented environment.
- Qualifications: Previous retail experience and knowledge of technical products are essential.
- Other info: Flexible hours up to 27 per week with paid breaks and opportunities for internal promotion.
Job Description
About The RoleWhat you’ll be doing:
- You’ll be joining a small team of between 4 – 6 members of staff
- You’ll be committed to delivering a great customer experience
- You'll be working up to 27 hours per week
- You’ll be explaining technical equipment in an understandable manner
- You’ll be committed to offering honest advice and building a rapport with customers
- You’ll ensure that you exceed our customers’ expectations and reassure them when they're bewildered by choice
- You’ll be working hard as part of the team in achieving challenging sales targets
What you’ll need – skills and experience:
- You’ll have previous experience in selling technical products to customers
- You’ll have experience in a retail customer service orientated environment
- You’ll have previous experience in dealing with customers
- You’ll have practical experience / knowledge of some or all of our product range
- You’ll possess strong accuracy and numeracy skills
- You’ll possess basic computer literacy
- You’ll be self motivated and have a can-do attitude
BenefitsWhat you’ll get in return for your commitment:
- Staff Discounts
- Healthcare Cash plans
- A company pension scheme
- Life Cover
- Employee Assistance Programme
- Role specific training and development
- Proactive promotion of internal candidates
- Paid Breaks
- Free Tea & Coffee
About The CompanyWhere you’ll be working:Machine Mart are the UK’s leading specialist retailer of workshop power tools and equipment to the general public and trade customers. With 64 stores nationally and over 40 years in business we are at the forefront of our sector and are supporting our recent success with continued growth and new store openings through this year and next. For further information on our company and our product range, visit our website: www.machinemart.co.uk
Part-time Retail Sales Assistant employer: Machine Mart
Contact Detail:
Machine Mart Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-time Retail Sales Assistant
✨Tip Number 1
Familiarise yourself with the product range at Machine Mart. Understanding the technical equipment they sell will not only help you explain it to customers but also show your genuine interest in the role during any discussions.
✨Tip Number 2
Brush up on your customer service skills. Since the role involves building rapport and providing honest advice, think of examples from your past experiences where you successfully helped customers and exceeded their expectations.
✨Tip Number 3
Prepare for potential role-play scenarios during the interview. You might be asked how you would handle a bewildered customer or explain a technical product, so practice articulating your thoughts clearly and confidently.
✨Tip Number 4
Show your enthusiasm for teamwork. Since you'll be working in a small team, be ready to discuss how you can contribute to achieving sales targets and support your colleagues in a collaborative environment.
We think you need these skills to ace Part-time Retail Sales Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience in retail and selling technical products. Use specific examples that demonstrate your customer service skills and ability to meet sales targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your understanding of the technical products offered by Machine Mart. Mention how your skills align with their requirements and express your enthusiasm for the role.
Showcase Relevant Skills: In your application, emphasise your accuracy, numeracy skills, and basic computer literacy. Provide examples of how you've used these skills in previous roles to enhance customer experiences.
Research the Company: Familiarise yourself with Machine Mart's product range and values. This knowledge will help you tailor your application and prepare for potential interview questions about their offerings and customer service approach.
How to prepare for a job interview at Machine Mart
✨Know the Product Range
Familiarise yourself with the technical products that Machine Mart offers. Being able to discuss specific items and their features will show your enthusiasm and knowledge, which is crucial for a role that involves explaining technical equipment to customers.
✨Demonstrate Customer Service Skills
Prepare examples from your previous experience where you provided excellent customer service. Highlight situations where you built rapport with customers or exceeded their expectations, as this is key to succeeding in a retail environment.
✨Show Your Team Spirit
Since you'll be working in a small team, it's important to convey your ability to collaborate effectively. Share experiences where you contributed to team goals or supported colleagues, as teamwork is essential in achieving sales targets.
✨Exhibit a Can-Do Attitude
Machine Mart values self-motivation and a positive attitude. Be prepared to discuss how you approach challenges and maintain a proactive mindset, especially in a fast-paced retail setting.
