At a Glance
- Tasks: Join a small team to deliver exceptional customer experiences and meet sales targets.
- Company: Machine Mart is the UK's leading retailer of workshop power tools with over 40 years of success.
- Benefits: Enjoy staff discounts, healthcare plans, a pension scheme, and free tea & coffee.
- Why this job: Gain valuable retail experience while working in a supportive and dynamic environment.
- Qualifications: Previous retail experience and knowledge of technical products are essential.
- Other info: Flexible hours up to 27 per week with paid breaks and opportunities for internal promotion.
Job Description
About The RoleWhat you’ll be doing:
- You’ll be joining a small team of between 4 – 6 members of staff
- You’ll be committed to delivering a great customer experience
- You will be working up to 27 hours per week – any extra time worked is paid or can be taken as time off in lieu
- You’ll be explaining technical equipment in an understandable manner
- You’ll be committed to offering honest advice and building a rapport with customers
- You’ll ensure that you exceed our customers’ expectations and reassure them when they're bewildered by choice
- You’ll be working hard as part of the team in achieving challenging sales targets
What you’ll need – skills and experience:
- You’ll have previous experience in selling technical products to customers
- You’ll have experience in a retail customer service orientated environment
- You’ll have previous experience in dealing with customers
- You’ll have practical experience / knowledge of some or all of our product range
- You’ll possess strong accuracy and numeracy skills
- You’ll possess basic computer literacy
- You’ll be self motivated and have a can-do attitude
BenefitsWhat you’ll get in return for your commitment:
- Staff Discounts
- Healthcare Cash plans
- A company pension scheme
- Life Cover
- Employee Assistance Programme
- Role specific training and development
- Proactive promotion of internal candidates
- Paid Breaks
- Free Tea & Coffee
About The CompanyWhere you’ll be working:Machine Mart are the UK’s leading specialist retailer of workshop power tools and equipment to the general public and trade customers. With 64 stores nationally and over 40 years in business we are at the forefront of our sector and are supporting our recent success with continued growth and new store openings through this year and next. For further information on our company and our product range, visit our website: www.machinemart.co.uk
Part-time Retail Sales Assistant employer: Machine Mart
Contact Detail:
Machine Mart Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-time Retail Sales Assistant
✨Tip Number 1
Familiarise yourself with the product range offered by Machine Mart. Understanding the technical aspects and features of the tools will help you explain them to customers effectively, showcasing your knowledge during the interview.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in role-play scenarios. This will prepare you for building rapport with customers and handling their queries confidently.
✨Tip Number 3
Research common sales techniques used in retail, especially those relevant to technical products. Being able to discuss these strategies during your interview can demonstrate your proactive approach and understanding of the sales process.
✨Tip Number 4
Showcase your enthusiasm for the role by visiting a local Machine Mart store. Engage with staff and observe how they interact with customers, which can provide valuable insights and examples to mention in your application.
We think you need these skills to ace Part-time Retail Sales Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience in retail and selling technical products. Use specific examples that demonstrate your ability to deliver excellent customer service and meet sales targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your understanding of the technical products offered by Machine Mart. Mention how your skills align with their requirements and express your enthusiasm for the role.
Showcase Relevant Skills: In your application, emphasise your accuracy, numeracy skills, and basic computer literacy. Provide examples of how you've used these skills in previous roles to enhance customer experiences.
Research the Company: Familiarise yourself with Machine Mart's product range and values. This knowledge will help you tailor your application and prepare for potential interview questions about their offerings and customer service philosophy.
How to prepare for a job interview at Machine Mart
✨Showcase Your Customer Service Skills
Since the role involves delivering a great customer experience, be prepared to share specific examples of how you've successfully assisted customers in the past. Highlight your ability to build rapport and offer honest advice.
✨Demonstrate Technical Knowledge
Familiarise yourself with the technical products that Machine Mart offers. Be ready to explain how you would communicate complex information in an understandable way to customers who may be bewildered by choice.
✨Emphasise Teamwork
As you'll be part of a small team, it's important to convey your ability to work collaboratively. Share experiences where you've contributed to team goals or helped colleagues achieve challenging sales targets.
✨Exhibit a Can-Do Attitude
Machine Mart values self-motivated individuals. During the interview, express your enthusiasm for the role and your willingness to go the extra mile, whether it’s working extra hours or helping out your team.