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For Companies At a Glance
- Tasks: Join a small team to deliver exceptional customer experiences and explain technical products.
- Company: Machine Mart, the UK's leading retailer of workshop power tools with over 40 years of success.
- Benefits: Enjoy staff discounts, healthcare plans, pension scheme, and free tea & coffee.
- Why this job: Gain valuable retail experience while helping customers make informed choices.
- Qualifications: Previous retail experience and a passion for customer service are essential.
- Other info: Opportunities for training, development, and internal promotions in a supportive environment.
About The Role
What youll be doing:
- Youll be joining a small team of between 4 6 members of staff
- Youll be committed to delivering a great customer experience
- You\’ll be working up to 27hours per week
- Youll be explaining technical equipment in an understandable manner
- Youll be committed to offering honest advice and building a rapport with customers
- Youll ensure that you exceed our customers expectations and reassure them when they\’re bewildered by choice
- Youll be working as part of the team to achieve commercial targets
What youll need – skills and experience:
- Youll have previous experience in selling technical products to customers
- Youll have experience in a retail customer service orientated environment
- Youll have previous experience in dealing with customers
- Youll have practical experience / knowledge of some or all of our product range
- Youll possess strong accuracy and numeracy skills
- Youll possess basic computer literacy
- Youll be self motivated and have a can-do attitude
Benefits
What youll get in return for your commitment:
- Staff Discounts
- Healthcare Cash plans
- A company pension scheme
- Life Cover
- Employee Assistance Programme
- Role specific training and development
- Proactive promotion of internal candidates
- Paid Breaks
- Free Tea & Coffee
About The Company
Where youll be working:
Machine Mart are the UKs leading specialist retailer of workshop power tools and equipment to the general public and trade customers.With stores nationwide and over 40 years in business we are at the forefront of our sector and are supporting our recent success with continued growth. For further information on our company and our product range, visit our website:www.machinemart.co.uk
Part-time Retail Sales Assistant employer: Machine Mart
Contact Detail:
Machine Mart Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-time Retail Sales Assistant
✨Tip Number 1
Get to know the company! Before your interview, check out Machine Mart's website and familiarise yourself with their products. This will help you explain technical equipment in a way that resonates with customers.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can build rapport with customers and exceed their expectations. Role-playing with a friend can help you feel more confident when it comes to delivering that great customer experience.
✨Tip Number 3
Show off your can-do attitude! During interviews, share examples of how you've tackled challenges in previous retail roles. Employers love to see self-motivated candidates who are ready to jump in and help the team achieve those commercial targets.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Machine Mart team. Don’t miss out on the chance to be part of a leading retailer!
We think you need these skills to ace Part-time Retail Sales Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in retail and selling technical products. We want to see how you've delivered great customer experiences in the past, so don’t hold back on those examples!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about working with us at Machine Mart and how your skills align with the role. Keep it friendly and engaging – we love personality!
Showcase Your Technical Knowledge: Since you'll be explaining technical equipment, it’s important to demonstrate your understanding of our product range. Mention any relevant experience or knowledge you have that can help reassure customers when they’re bewildered by choice.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Machine Mart
✨Know Your Products
Before the interview, make sure you familiarise yourself with the technical products that Machine Mart offers. Being able to discuss specific items and their features will show your genuine interest and help you explain them clearly to customers.
✨Customer Experience Focus
Prepare examples from your past experiences where you delivered excellent customer service. Think about times when you helped a customer make a decision or resolved an issue. This will demonstrate your commitment to providing a great customer experience.
✨Team Player Mindset
Since you'll be working in a small team, be ready to talk about how you collaborate with others. Share instances where you contributed to team goals or supported colleagues, as this will highlight your ability to work well within a team environment.
✨Show Your Enthusiasm
During the interview, let your passion for retail and customer service shine through. A positive attitude and a can-do spirit can set you apart from other candidates. Remember, they’re looking for someone who is self-motivated and eager to learn!
