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For Companies At a Glance
- Tasks: Join a small team to deliver exceptional customer experiences and meet sales targets.
- Company: Machine Mart, the UK's leading retailer of workshop power tools and equipment.
- Benefits: Enjoy staff discounts, healthcare plans, pension scheme, and free tea & coffee.
- Why this job: Gain valuable retail experience while helping customers navigate technical products.
- Qualifications: Previous retail experience and a passion for customer service are essential.
- Other info: Opportunities for training, development, and internal promotions in a growing company.
Overview
You’ll be joining a small team of between 4 – 6 members of staff. You’ll be committed to delivering a great customer experience. You\’ll be working up to 32.5 hours per week. Any extra time worked beyond your contracted hours is paid or can be taken as time off in lieu. You’ll be explaining technical equipment in an understandable manner. You’ll be committed to offering honest advice and building a rapport with customers. You’ll ensure that you exceed our customers’ expectations and reassure them when they\’re bewildered by choice. You’ll be working hard as part of the team in achieving challenging sales targets.
Responsibilities
- You’ll be joining a small team of between 4 – 6 members of staff
- You’ll be committed to delivering a great customer experience
- You\’ll be working up to 32.5 hours per week
- Any extra time worked beyond your contracted hours is paid or can be taken as time off in lieu
- You’ll be explaining technical equipment in an understandable manner
- You’ll be committed to offering honest advice and building a rapport with customers
- You’ll ensure that you exceed our customers’ expectations and reassure them when they\’re bewildered by choice
- You’ll be working hard as part of the team in achieving challenging sales targets
Qualifications
- You’ll have previous experience in selling technical products to customers
- You’ll have experience in a retail customer service orientated environment
- You’ll have previous experience in dealing with customers
- You’ll have practical experience / knowledge of some or all of our product range
- You’ll possess strong accuracy and numeracy skills
- You’ll possess basic computer literacy
- You’ll be self motivated and have a can-do attitude
Benefits
- Staff Discounts
- Healthcare Cash plans
- A company pension scheme
- Life Cover
- Employee Assistance Programme
- Role specific training and development
- Proactive promotion of internal candidates
- Paid Breaks
- Free Tea & Coffee
About The Company
Machine Mart are the UK’s leading specialist retailer of workshop power tools and equipment to the general public and trade customers. With 64 stores nationally and over 40 years in business we are at the forefront of our sector and are supporting our recent success with continued growth and new store openings through this year and next. For further information on our company and our product range, visit our website: www.machinemart.co.uk
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Part-time Retail Sales Assistant employer: Machine Mart
Contact Detail:
Machine Mart Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-time Retail Sales Assistant
✨Tip Number 1
Get to know the products! Before your interview, spend some time familiarising yourself with the technical equipment we sell. This will help you explain things clearly and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for a customer. We want to see how you build rapport and exceed expectations.
✨Tip Number 3
Be ready to discuss teamwork! Since you'll be part of a small team, come prepared with stories about how you've collaborated with others to achieve sales targets or solve problems together.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join our team at Machine Mart.
We think you need these skills to ace Part-time Retail Sales Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in retail and selling technical products. We want to see how your skills match what we’re looking for, so don’t be shy about showcasing your achievements!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Tell us why you’re excited about the role and how you can contribute to our team. Keep it friendly and genuine – we love a personal touch!
Show Off Your Customer Service Skills: In your application, give examples of how you’ve delivered great customer experiences in the past. We’re all about building rapport with customers, so let us know how you’ve done that before!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about us while you’re there!
How to prepare for a job interview at Machine Mart
✨Know Your Products
Before the interview, make sure you familiarise yourself with the technical products that Machine Mart offers. Being able to discuss specific items and their features will show your genuine interest and help you explain them clearly to customers.
✨Customer Experience Focus
Prepare examples from your past experiences where you delivered exceptional customer service. Think about times when you built rapport with customers or exceeded their expectations, as this will demonstrate your commitment to providing a great customer experience.
✨Team Player Mindset
Since you'll be working in a small team, highlight your ability to collaborate effectively. Share instances where you contributed to team goals or supported colleagues in achieving sales targets, showcasing your teamwork skills.
✨Practice Common Interview Questions
Anticipate questions related to your experience in retail and dealing with customers. Practising your responses will help you articulate your thoughts clearly and confidently during the interview, making a positive impression on the hiring team.
