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- Tasks: Join a small team to deliver exceptional customer experiences and meet sales targets.
- Company: Machine Mart is the UK's leading retailer of workshop power tools with over 40 years of success.
- Benefits: Enjoy staff discounts, healthcare plans, a pension scheme, and free tea & coffee.
- Why this job: Gain valuable retail experience while working in a supportive and dynamic environment.
- Qualifications: Previous retail experience and knowledge of technical products are essential.
- Other info: Opportunities for training and internal promotions available.
About The Role
What you’ll be doing:
- You’ll be joining a small team of between 4 – 6 members of staff.
- You’ll be committed to delivering a great customer experience.
- You’ll be working up to [BLANK] hours per week.
- You’ll be explaining technical equipment in an understandable manner.
- You’ll be committed to offering honest advice and building a rapport with customers.
- You’ll ensure that you exceed our customers’ expectations and reassure them when they’re bewildered by choice.
- You’ll be working hard as part of the team in achieving challenging sales targets.
What you’ll need - skills and experience:
- You’ll have previous experience in selling technical products to customers.
- You’ll have experience in a retail customer service orientated environment.
- You’ll have previous experience in dealing with customers.
- You’ll have practical experience / knowledge of some or all of our product range.
- You’ll possess strong accuracy and numeracy skills.
- You’ll possess basic computer literacy.
- You’ll be self motivated and have a can-do attitude.
Benefits
What you’ll get in return for your commitment:
- Staff Discounts.
- Healthcare Cash plans.
- A company pension scheme.
- Life Cover.
- Employee Assistance Programme.
- Role specific training and development.
- Proactive promotion of internal candidates.
- Paid Breaks.
- Free Tea & Coffee.
About The Company
Where you’ll be working: Machine Mart are the UK’s leading specialist retailer of workshop power tools and equipment to the general public and trade customers. With 64 stores nationally and over 40 years in business we are at the forefront of our sector and are supporting our recent success with continued growth and new store openings through this year and next.
Part-time Retail Sales Advisor employer: Machine Mart
Contact Detail:
Machine Mart Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-time Retail Sales Advisor
✨Tip Number 1
Familiarise yourself with the product range offered by Machine Mart. Understanding the technical aspects and features of the tools will help you explain them to customers effectively, showcasing your knowledge during the interview.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in role-play scenarios. This will prepare you for building rapport with customers and handling their queries confidently.
✨Tip Number 3
Research common sales techniques and strategies used in retail environments. Being able to discuss these methods during your interview will demonstrate your commitment to achieving sales targets and providing excellent customer experiences.
✨Tip Number 4
Showcase your self-motivation and can-do attitude by preparing examples from your past experiences where you went above and beyond for customers. This will highlight your dedication to exceeding customer expectations.
We think you need these skills to ace Part-time Retail Sales Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Machine Mart is looking for in a Part-time Retail Sales Advisor. Pay attention to the skills and experience required, as well as the responsibilities of the role.
Tailor Your CV: Make sure your CV highlights relevant experience in retail and customer service, especially any roles where you sold technical products. Use specific examples to demonstrate your skills in delivering great customer experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to explain technical equipment clearly. Mention how your previous experiences align with the company's values and the role's requirements.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a retail environment.
How to prepare for a job interview at Machine Mart
✨Know the Product Range
Familiarise yourself with the technical products that Machine Mart offers. Being able to discuss specific items and their features will show your genuine interest and help you explain them clearly to customers.
✨Demonstrate Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight how you built rapport with customers and exceeded their expectations, as this is crucial for the role.
✨Show Your Team Spirit
Since you'll be working in a small team, emphasise your ability to collaborate effectively. Share instances where you contributed to team goals or supported colleagues in achieving sales targets.
✨Exhibit a Can-Do Attitude
Machine Mart values self-motivation and a positive outlook. Be ready to discuss how you approach challenges and maintain a proactive attitude, especially in a retail environment.
