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- Tasks: Join a small team to deliver exceptional customer experiences and meet sales targets.
- Company: Machine Mart is the UK's leading retailer of workshop power tools with over 40 years of success.
- Benefits: Enjoy staff discounts, healthcare plans, a pension scheme, and free tea & coffee.
- Why this job: Be part of a supportive team culture while helping customers navigate technical products.
- Qualifications: Previous retail experience and knowledge of technical products are essential.
- Other info: Flexible hours up to 27 per week with opportunities for training and internal promotion.
Job Description
About The RoleWhat you’ll be doing:
- You’ll be joining a small team of between 4 – 6 members of staff
- You’ll be committed to delivering a great customer experience
- You'll be working up to 27 hours per week
- You’ll be explaining technical equipment in an understandable manner
- You’ll be committed to offering honest advice and building a rapport with customers
- You’ll ensure that you exceed our customers’ expectations and reassure them when they're bewildered by choice
- You’ll be working hard as part of the team in achieving challenging sales targets
What you’ll need – skills and experience:
- You’ll have previous experience in selling technical products to customers
- You’ll have experience in a retail customer service orientated environment
- You’ll have previous experience in dealing with customers
- You’ll have practical experience / knowledge of some or all of our product range
- You’ll possess strong accuracy and numeracy skills
- You’ll possess basic computer literacy
- You’ll be self motivated and have a can-do attitude
BenefitsWhat you’ll get in return for your commitment:
- Staff Discounts
- Healthcare Cash plans
- A company pension scheme
- Life Cover
- Employee Assistance Programme
- Role specific training and development
- Proactive promotion of internal candidates
- Paid Breaks
- Free Tea & Coffee
About The CompanyWhere you’ll be working:Machine Mart are the UK’s leading specialist retailer of workshop power tools and equipment to the general public and trade customers. With 64 stores nationally and over 40 years in business we are at the forefront of our sector and are supporting our recent success with continued growth and new store openings through this year and next. For further information on our company and our product range, visit our website: www.machinemart.co.uk
Part-time Retail Sales Advisor employer: Machine Mart
Contact Detail:
Machine Mart Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-time Retail Sales Advisor
✨Tip Number 1
Familiarise yourself with the product range offered by Machine Mart. Understanding the technical aspects of the tools and equipment will not only help you in conversations with customers but also demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a mock sales scenario. This will help you build confidence in explaining products and addressing customer queries effectively.
✨Tip Number 3
Research common customer concerns when purchasing technical products. Being prepared to address these issues will show that you can provide honest advice and build rapport with customers.
✨Tip Number 4
Highlight any previous retail experience during your interactions with us. Share specific examples of how you met sales targets or improved customer satisfaction, as this will make you stand out as a candidate.
We think you need these skills to ace Part-time Retail Sales Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Machine Mart is looking for in a Part-time Retail Sales Advisor. Pay attention to the skills and experience required, as well as the responsibilities of the role.
Tailor Your CV: Make sure your CV highlights relevant experience in retail and customer service, especially any roles where you sold technical products. Use specific examples to demonstrate your skills in delivering great customer experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to explain technical equipment clearly. Mention how your previous experiences align with the expectations of the role and express your enthusiasm for working at Machine Mart.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a retail environment.
How to prepare for a job interview at Machine Mart
✨Show Your Customer Service Skills
Since the role involves delivering a great customer experience, be prepared to share examples of how you've successfully handled customer interactions in the past. Highlight your ability to build rapport and offer honest advice.
✨Demonstrate Product Knowledge
Familiarise yourself with the technical products that Machine Mart offers. During the interview, be ready to discuss how you would explain these products to customers in an understandable way, showcasing your practical knowledge.
✨Emphasise Teamwork
As you'll be working in a small team, it's important to demonstrate your ability to collaborate effectively. Share experiences where you've worked as part of a team to achieve sales targets or resolve customer issues.
✨Exhibit a Can-Do Attitude
Machine Mart values self-motivated individuals with a positive outlook. Be sure to convey your enthusiasm for the role and your willingness to go the extra mile to exceed customer expectations.
