At a Glance
- Tasks: Join a small team to deliver exceptional customer experiences and exceed sales targets.
- Company: Machine Mart, the UK's leading retailer of workshop power tools and equipment.
- Benefits: Enjoy staff discounts, healthcare plans, pension scheme, and free tea & coffee.
- Why this job: Gain valuable retail experience while helping customers find the right tools for their needs.
- Qualifications: Previous retail experience and a passion for customer service are essential.
- Other info: Opportunities for training, development, and internal promotions in a supportive environment.
The predicted salary is between 10 - 13 £ per hour.
About The Role
What you’ll be doing:
- You’ll be joining a small team of between 4 – 6 members of staff.
- You’ll be committed to delivering a great customer experience.
- You’ll be working up to 18 hours per week.
- You’ll be explaining technical equipment in an understandable manner.
- You’ll be committed to offering honest advice and building a rapport with customers.
- You’ll ensure that you exceed our customers’ expectations and reassure them when they’re bewildered by choice.
- You’ll be working hard as part of the team in achieving challenging sales targets.
What you’ll need - skills and experience:
- You’ll have previous experience in selling technical products to customers.
- You’ll have experience in a retail customer service orientated environment.
- You’ll have previous experience in dealing with customers.
- You’ll have practical experience / knowledge of some or all of our product range.
- You’ll possess strong accuracy and numeracy skills.
- You’ll possess basic computer literacy.
- You’ll be self motivated and have a can-do attitude.
Benefits
What you’ll get in return for your commitment:
- Staff Discounts.
- Healthcare Cash plans.
- A company pension scheme.
- Life Cover.
- Employee Assistance Programme.
- Role specific training and development.
- Proactive promotion of internal candidates.
- Paid Breaks.
- Free Tea & Coffee.
About The Company
Where you’ll be working:
Machine Mart are the UK’s leading specialist retailer of workshop power tools and equipment to the general public and trade customers. With stores nationwide and over 40 years in business we are at the forefront of our sector and are supporting our recent success with continued growth.
Part-time Retail Sales Assistant in Middlesbrough employer: Machine Mart
Contact Detail:
Machine Mart Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-time Retail Sales Assistant in Middlesbrough
✨Tip Number 1
Get to know the company inside out! Before your interview, check out Machine Mart's website and familiarise yourself with their products. This way, you can show off your knowledge and impress them with your enthusiasm for their range.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. Focus on how you’d explain technical equipment in simple terms, as this is key for the role. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Show your personality! When you’re in the interview, let your genuine self shine through. Building rapport with customers is crucial, so demonstrate your friendly attitude and willingness to help. Remember, they want to see how you connect with people!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you're keen and professional, which can set you apart from other candidates. Plus, it keeps you fresh in their minds!
We think you need these skills to ace Part-time Retail Sales Assistant in Middlesbrough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in retail and selling technical products. We want to see how you've delivered great customer experiences in the past, so don’t hold back on those examples!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about working with us at Machine Mart and how you can contribute to our team. Keep it friendly and engaging!
Showcase Your Skills: Mention your accuracy, numeracy skills, and any computer literacy you have. We love candidates who are self-motivated and have a can-do attitude, so let that personality come through in your application!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Machine Mart
✨Know Your Products
Before the interview, make sure you familiarise yourself with the technical products that Machine Mart offers. Being able to explain these products in a simple way will show your understanding and help you connect with customers.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you’ve gone above and beyond for a customer. This will demonstrate your commitment to delivering a great customer experience and your ability to build rapport.
✨Practice Your Sales Techniques
Think about how you would approach selling a product. Be ready to discuss your sales strategies and how you can help achieve challenging sales targets. This shows you’re proactive and results-driven.
✨Exude Positivity and Motivation
During the interview, let your can-do attitude shine through. Employers love candidates who are self-motivated and enthusiastic about the role. A positive vibe can make a lasting impression!