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For Companies At a Glance
- Tasks: Join a small team to deliver exceptional customer experiences and meet sales targets.
- Company: Machine Mart, the UK's leading retailer of workshop power tools and equipment.
- Benefits: Enjoy staff discounts, healthcare plans, pension scheme, and free tea & coffee.
- Why this job: Gain valuable retail experience while helping customers navigate technical products.
- Qualifications: Previous retail experience and a passion for customer service are essential.
- Other info: Opportunities for training, development, and internal promotions in a supportive environment.
The predicted salary is between 10 - 13 £ per hour.
About The Role
What you'll be doing:
- You’ll be joining a small team of between 4-6 members of staff.
- You’ll be committed to delivering a great customer experience.
- You’ll be working up to 27 hours per week. Any extra time worked beyond your contracted hours is paid or can be taken as time off in lieu.
- You’ll be explaining technical equipment in an understandable manner.
- You’ll be committed to offering honest advice and building a rapport with customers.
- You’ll ensure that you exceed our customers' expectations and reassure them when they’re bewildered by choice.
- You’ll be working as part of the team in achieving challenging sales targets.
What you'll need - skills and experience:
- You’ll have previous experience in selling technical products to customers.
- You’ll have experience in a retail customer service orientated environment.
- You’ll have previous experience in dealing with customers.
- You’ll have practical experience/knowledge of some or all of our product range.
- You’ll possess strong accuracy and numeracy skills.
- You’ll possess basic computer literacy.
- You’ll be self-motivated and have a can-do attitude.
Benefits
What you'll get in return for your commitment:
- Staff Discounts.
- Healthcare Cash plans.
- A company pension scheme.
- Life Cover.
- Employee Assistance Programme.
- Role specific training and development.
- Proactive promotion of internal candidates.
- Paid Breaks.
- Free Tea & Coffee.
About The Company
Where you'll be working:
Machine Mart are the UK's leading specialist retailer of workshop power tools and equipment to the general public and trade customers. With stores nationwide and over 40 years in business, we are at the forefront of our sector and are supporting our recent success with continued growth. For further information on our company and our product range, visit our website: www.machinemart.co.uk.
Part-time Retail Sales Assistant in Mansfield employer: Machine Mart
Contact Detail:
Machine Mart Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-time Retail Sales Assistant in Mansfield
✨Tip Number 1
Get to know the company inside out! Before your interview, check out Machine Mart's website and familiarise yourself with their products. This will help you chat confidently about their offerings and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how you can demonstrate your customer service skills and experience with technical products. We want you to shine!
✨Tip Number 3
Show off your personality! When you meet the team, be yourself and let your enthusiasm for helping customers come through. Building rapport is key, so don’t be afraid to share a bit about yourself and your experiences.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation and keeps you fresh in their minds. Plus, it’s another chance to reiterate why you’d be a great fit for the team!
We think you need these skills to ace Part-time Retail Sales Assistant in Mansfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in retail and selling technical products. We want to see how you've delivered great customer experiences in the past, so don’t hold back on those examples!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention your can-do attitude and how you’ve built rapport with customers before.
Show Off Your Product Knowledge: If you have practical experience or knowledge of our product range, let us know! We love candidates who can explain technical equipment in an understandable way, so share any relevant experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Machine Mart
✨Know Your Products
Before the interview, make sure you familiarise yourself with the technical products that Machine Mart offers. Being able to discuss specific items and their features will show your genuine interest and help you explain them clearly to customers.
✨Customer Experience Focus
Prepare examples from your past experiences where you delivered excellent customer service. Think about times when you exceeded customer expectations or built rapport, as these stories will demonstrate your commitment to providing a great customer experience.
✨Show Your Team Spirit
Since you'll be working in a small team, it's important to convey your ability to collaborate effectively. Share instances where you worked well with others to achieve sales targets or resolve customer issues, highlighting your teamwork skills.
✨Be Ready for Role-Play
Expect some role-play scenarios during the interview where you might need to demonstrate how you'd handle a bewildered customer. Practising these situations beforehand can help you feel more confident and showcase your problem-solving abilities.