At a Glance
- Tasks: Co-manage a team and ensure an amazing customer experience while hitting sales targets.
- Company: Join Machine Mart, the UK's leading retailer of workshop power tools with over 40 years of success.
- Benefits: Enjoy staff discounts, healthcare plans, a pension scheme, and free tea and coffee.
- Other info: Great opportunities for training, development, and internal promotions await you.
- Why this job: Lead a dynamic team and make a real impact in a thriving retail environment.
- Qualifications: Experience in retail, strong customer service skills, and a can-do attitude are essential.
The predicted salary is between 27826 - 27826 £ per year.
About The Role
What you’ll be doing:
- Working with the Store Manager, you’ll share joint responsibility for the day to day running of the store.
- You’ll be leading by example, co-managing a small team of between 4 - 6 members of staff.
- You’ll be committed to motivating your team to deliver a great customer experience as well as achieving challenging sales targets.
- With a commitment to offering honest advice, you will build rapport with customers, exceeding their expectations and reassuring them when they’re bewildered by choice.
- You will be working up to 45 hours per week - all extra time worked is paid or can be taken as time off in lieu.
What you’ll need - skills and experience:
- Proven experience in a retail customer service orientated or sales environment.
- Supervisory or junior management experience within a retail or field sales position, ideally in a hard goods environment.
- You’ll have practical experience / knowledge of some or all of our product range.
- Proven ability to sell some or all of our product range.
- Proven ability to deliver excellent customer service to all of our customers.
- Proven experience in achieving sales targets.
- You’ll be a confident, enthusiastic team player.
- Your personal skills should include accuracy and numeracy as well as basic computer literacy.
- You’ll possess a high degree of self motivation and a can-do attitude.
- You’ll demonstrate a desire to succeed both individually and as co-leader of the team.
Benefits
What you’ll get in return for your commitment:
- Staff Discounts.
- Healthcare Cash plans.
- A company pension scheme.
- Life Cover.
- Access to the Retail Trust, our well-being platform - offering a 24-hour helpline for a variety of support services.
- Discounts on 100s of high street & online brands including restaurants, holidays, and shopping.
- Role specific training and development.
- Proactive promotion of internal candidates.
- Paid Breaks.
- Free Tea & Coffee.
About The Company
Where you’ll be working: Machine Mart are the UK’s leading specialist retailer of workshop power tools and equipment to the general public and trade customers. With stores nationwide and over 40 years in business we are at the forefront of our sector and are supporting our recent success with continued growth.
Assistant Store Manager in Maidstone employer: Machine Mart
Machine Mart is an excellent employer, offering a vibrant work culture that prioritises employee well-being and development. With competitive benefits such as staff discounts, healthcare cash plans, and a proactive approach to internal promotions, employees are encouraged to grow within the company while enjoying a supportive environment. Located in a thriving retail sector, this role as Assistant Store Manager not only provides meaningful engagement with customers but also the opportunity to lead a dedicated team towards achieving shared success.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager in Maidstone
✨Tip Number 1
Get to know the company inside out! Before your interview, check out Machine Mart's website and social media. Familiarise yourself with their products and values so you can show you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you articulate your experience in retail and how you can motivate a team, making you feel more confident when it’s your turn to shine.
✨Tip Number 3
Show off your sales skills! During the interview, share specific examples of how you've achieved sales targets in the past. Use numbers to back up your claims – it’ll make your achievements stand out and show you’re results-driven.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows good manners and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Assistant Store Manager in Maidstone
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your retail experience, especially any supervisory roles, and showcase how you've achieved sales targets in the past.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Assistant Store Manager role. Share specific examples of how you've motivated teams and delivered excellent customer service.
Show Your Enthusiasm:Let your passion for retail and customer service come through in your application. We love candidates who are enthusiastic and have a can-do attitude, so don’t hold back on expressing your excitement about the role!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Machine Mart!
How to prepare for a job interview at Machine Mart
✨Know the Product Range
Before your interview, take some time to familiarise yourself with the product range that Machine Mart offers. Being able to discuss specific products and their benefits will show your genuine interest and help you build rapport with the interviewer.
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll be co-managing a team. Prepare examples of how you've successfully led a team in the past, focusing on how you motivated them to achieve sales targets and deliver excellent customer service.
✨Demonstrate Customer Service Excellence
Think of instances where you've gone above and beyond for customers. Be ready to share these stories during your interview, as they highlight your commitment to providing a great customer experience, which is crucial for this role.
✨Prepare for Behavioural Questions
Expect questions that assess your problem-solving abilities and teamwork. Use the STAR method (Situation, Task, Action, Result) to structure your answers, ensuring you clearly demonstrate your skills and experiences relevant to the role.
