At a Glance
- Tasks: Co-manage a team, drive sales, and deliver exceptional customer service.
- Company: Join Machine Mart, the UK's leading retailer of workshop power tools.
- Benefits: Enjoy staff discounts, healthcare plans, and a supportive work environment.
- Other info: Opportunities for training, development, and internal promotions.
- Why this job: Be a key player in a growing company and make a real impact.
- Qualifications: Retail experience, leadership skills, and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
About The Role
What you'll be doing:
- You will be working up to 45 hours per week - all extra time worked is paid or can be taken as time off in lieu.
- Working with the Store Manager, you'll share joint responsibility for the day to day running of the store.
- You'll be leading by example, co-managing a small team of between 4 - 6 members of staff.
- You'll be committed to motivating your team to deliver a great customer experience as well as achieving challenging sales targets.
- With a commitment to offering honest advice, you will build rapport with customers, exceeding their expectations and reassuring them when they're bewildered by choice.
What you'll need - skills and experience:
- Proven experience in a retail customer service orientated or sales environment.
- Supervisory or junior management experience within a retail or field sales position, ideally in a hard goods environment.
- You'll have practical experience / knowledge of some or all of our product range.
- Proven ability to sell some or all of our product range.
- Proven ability to deliver excellent customer service to all of our customers.
- Proven experience in achieving sales targets.
- You'll be a confident, enthusiastic team player.
- Your personal skills should include accuracy and numeracy as well as basic computer literacy.
- You'll possess a high degree of self motivation and a can-do attitude.
- You'll demonstrate a desire to succeed both individually and as co-leader of the team.
Benefits
What you'll get in return for your commitment:
- Staff Discounts.
- Healthcare Cash plans.
- A company pension scheme.
- Life Cover.
- Access to the Retail Trust, our well-being platform - offering a 24-hour helpline for a variety of support services.
- Discounts on 100's of high street & online brands including restaurants, holidays, and shopping.
- Role specific training and development.
- Proactive promotion of internal candidates.
- Paid Breaks.
- Free Tea & Coffee.
About The Company
Where you'll be working: Machine Mart are the UK's leading specialist retailer of workshop power tools and equipment to the general public and trade customers. With stores nationwide and over 40 years in business we are at the forefront of our sector and are supporting our recent success with continued growth.
Assistant Store Manager in Livingston employer: Machine Mart
Machine Mart is an excellent employer, offering a supportive work culture that prioritises employee well-being and development. With competitive benefits such as staff discounts, healthcare cash plans, and a proactive approach to internal promotions, employees are encouraged to grow within the company while enjoying a collaborative environment. Located in a thriving retail sector, this role provides the opportunity to lead a motivated team and deliver exceptional customer experiences, making it a rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager in Livingston
✨Tip Number 1
Get to know the company inside out! Before your interview, check out Machine Mart's website and social media. Familiarise yourself with their products and values so you can show you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you articulate your experience in retail and how you can motivate a team, making you more confident when it’s your turn to shine.
✨Tip Number 3
Show off your sales skills! During the interview, share specific examples of how you've achieved sales targets in the past. Use numbers and results to back up your claims – it’ll make your achievements stand out!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Assistant Store Manager in Livingston
Some tips for your application 🫡
Show Your Retail Experience:Make sure to highlight your previous retail or sales experience in your application. We want to see how you've successfully managed teams or delivered excellent customer service in the past.
Be Specific About Your Skills:When listing your skills, be specific about your knowledge of our product range and any sales targets you've achieved. This helps us understand how you can contribute to our team right from the start.
Tailor Your Application:Don’t just send a generic application! Tailor your CV and cover letter to reflect the job description. We love seeing candidates who take the time to connect their experiences with what we’re looking for.
Apply Through Our Website:For the best chance of success, make sure to apply through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role!
How to prepare for a job interview at Machine Mart
✨Know the Product Range
Before your interview, make sure you familiarise yourself with the products Machine Mart offers. Being able to discuss specific items and their benefits will show your genuine interest and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll be co-managing a team. Prepare examples of how you've successfully led a team in the past, focusing on how you motivated them to achieve sales targets and deliver excellent customer service.
✨Demonstrate Customer Service Excellence
Think of instances where you've gone above and beyond for customers. Be ready to share these stories during your interview, as they highlight your commitment to providing a great customer experience, which is crucial for this role.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the store's culture, team dynamics, and sales strategies. This not only shows your enthusiasm but also helps you determine if the company is the right fit for you.
