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- Tasks: Co-manage a team, drive sales, and deliver exceptional customer experiences.
- Company: Join Machine Mart, the UK's leading retailer of workshop power tools.
- Benefits: Enjoy staff discounts, healthcare plans, and a supportive work environment.
- Why this job: Lead a dynamic team and make a real impact in retail.
- Qualifications: Retail experience and a passion for customer service are essential.
- Other info: Opportunities for training, development, and internal promotions.
The predicted salary is between 28800 - 43200 £ per year.
What you’ll be doing:
- Working with the Store Manager, you’ll share joint responsibility for the day to day running of the store.
- You will be working up to 45 hours per week - all extra time worked is paid or can be taken as time off in lieu.
- You’ll be leading by example, co‑managing a small team of between 4–6 members of staff.
- You’ll be committed to motivating your team to deliver a great customer experience as well as achieving challenging sales targets.
- With a commitment to offering honest advice, you will build rapport with customers, exceeding their expectations and reassuring them when they’re bewildered by choice.
What you’ll need - skills and experience:
- Proven experience in a retail customer service orientated or sales environment.
- Supervisory or junior management experience within a retail or field sales position, ideally in a hard goods environment.
- You’ll have practical experience / knowledge of some or all of our product range.
- Proven ability to sell some or all of our product range.
- Proven ability to deliver excellent customer service to all of our customers.
- Proven experience in achieving sales targets.
- You’ll be a confident, enthusiastic team player.
- Your personal skills should include accuracy and numeracy as well as basic computer literacy.
- You’ll possess a high degree of self‑motivation and a can‑do attitude.
- You’ll demonstrate a desire to succeed both individually and as co‑leader of the team.
Benefits:
- Staff Discounts.
- Healthcare Cash plans.
- A company pension scheme.
- Life Cover.
- Access to the Retail Trust, our well‑being platform – offering a 24‑hour helpline for a variety of support services.
- Discounts on hundreds of high street & online brands including restaurants, holidays, and shopping.
- Role specific training and development.
- Proactive promotion of internal candidates.
- Paid Breaks.
- Free Tea & Coffee.
About The Company:
Machine Mart are the UK’s leading specialist retailer of workshop power tools and equipment to the general public and trade customers. With stores nationwide and over 40 years in business we are at the forefront of our sector and are supporting our recent success with continued growth.
Assistant Store Manager in Kingswood employer: Machine Mart
Contact Detail:
Machine Mart Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager in Kingswood
✨Tip Number 1
Get to know the company inside out! Before your interview, check out Machine Mart's website and familiarise yourself with their product range. This will not only impress them but also help you connect better with the team and customers.
✨Tip Number 2
Practice your people skills! As an Assistant Store Manager, you'll be leading a team and interacting with customers daily. Role-play common scenarios with friends or family to boost your confidence and refine your approach.
✨Tip Number 3
Show off your sales achievements! Be ready to share specific examples of how you've hit targets in previous roles. Numbers speak volumes, so bring those stats to the table to showcase your success.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you're keen and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Assistant Store Manager in Kingswood
Some tips for your application 🫡
Show Your Retail Experience: Make sure to highlight your previous experience in retail or sales. We want to see how you've successfully managed teams or delivered excellent customer service, so don’t hold back on those examples!
Tailor Your Application: Take a moment to customise your application for the Assistant Store Manager role. Use keywords from the job description and show us how your skills align with what we’re looking for. It’ll make you stand out!
Be Yourself: We love authenticity! Let your personality shine through in your application. Share your passion for retail and how you motivate teams to achieve great results. We want to know the real you!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Machine Mart
✨Know Your Products
Before the interview, make sure you familiarise yourself with the product range that Machine Mart offers. Being able to discuss specific products and their benefits will show your genuine interest and help you build rapport with the interviewer.
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll be co-managing a team. Prepare examples of how you've successfully led a team in the past, focusing on how you motivated them to achieve sales targets and deliver excellent customer service.
✨Demonstrate Customer Service Excellence
Think of instances where you've gone above and beyond for customers. Be ready to share these stories during the interview, as they highlight your commitment to providing a great customer experience, which is crucial for this role.
✨Prepare for Behavioural Questions
Expect questions that assess your problem-solving abilities and teamwork. Use the STAR method (Situation, Task, Action, Result) to structure your answers, ensuring you clearly convey your thought process and outcomes.
