At a Glance
- Tasks: Join a small team to deliver amazing customer experiences and meet sales targets.
- Company: Machine Mart, the UK's leading retailer of workshop power tools and equipment.
- Benefits: Enjoy staff discounts, healthcare plans, a pension scheme, and free tea & coffee.
- Why this job: Gain valuable retail experience while helping customers find the right tools for their needs.
- Qualifications: Previous retail experience and a passion for customer service are essential.
- Other info: Opportunities for training, development, and internal promotions in a supportive environment.
The predicted salary is between 11 - 16 £ per hour.
About The Role
What you’ll be doing:
- You’ll be joining a small team of between 4 – 6 members of staff.
- You’ll be committed to delivering a great customer experience.
- You’ll be working up to 27 hours per week.
- You’ll be explaining technical equipment in an understandable manner.
- You’ll be committed to offering honest advice and building a rapport with customers.
- You’ll ensure that you exceed our customers’ expectations and reassure them when they’re bewildered by choice.
- You’ll be working hard as part of the team in achieving challenging sales targets.
What you’ll need - skills and experience:
- You’ll have previous experience in selling technical products to customers.
- You’ll have experience in a retail customer service orientated environment.
- You’ll have previous experience in dealing with customers.
- You’ll have practical experience / knowledge of some or all of our product range.
- You’ll possess strong accuracy and numeracy skills.
- You’ll possess basic computer literacy.
- You’ll be self-motivated and have a can-do attitude.
Benefits
What you’ll get in return for your commitment:
- Staff Discounts.
- Healthcare Cash plans.
- A company pension scheme.
- Life Cover.
- Employee Assistance Programme.
- Role specific training and development.
- Proactive promotion of internal candidates.
- Paid Breaks.
- Free Tea & Coffee.
About The Company
Where you’ll be working:
Machine Mart are the UK’s leading specialist retailer of workshop power tools and equipment to the general public and trade customers. With stores nationwide and over 40 years in business we are at the forefront of our sector and are supporting our recent success with continued growth.
Part-time Retail Sales Assistant in Etwall employer: Machine Mart
Contact Detail:
Machine Mart Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-time Retail Sales Assistant in Etwall
✨Tip Number 1
Get to know the company! Before your interview, check out Machine Mart's website and familiarise yourself with their products. This will help you explain technical equipment in a way that resonates with customers.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to reassure bewildered customers. Role-playing with a friend can help you build confidence in delivering honest advice.
✨Tip Number 3
Show off your teamwork spirit! Be ready to share examples of how you've worked well in a team before. Highlighting your ability to achieve sales targets as part of a small group will make you stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Machine Mart team.
We think you need these skills to ace Part-time Retail Sales Assistant in Etwall
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your skills. A bit of humour or a personal touch can make your application stand out.
Tailor Your Experience: Make sure to highlight your previous experience in retail and selling technical products. We’re looking for specific examples that show how you’ve delivered great customer service and met sales targets.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on what makes you a great fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Machine Mart
✨Know Your Products
Before the interview, make sure you familiarise yourself with the technical products that Machine Mart offers. Being able to discuss specific items and their features will show your genuine interest and help you explain them clearly to customers.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you provided excellent customer service. Think about times when you built rapport with customers or exceeded their expectations, as this is crucial for the role.
✨Demonstrate Team Spirit
Since you'll be working in a small team, it's important to highlight your ability to collaborate effectively. Share experiences where you worked well with others to achieve sales targets or resolve customer issues.
✨Practice Common Interview Questions
Anticipate questions related to your experience in retail and dealing with technical products. Practising your responses will help you feel more confident and articulate during the interview, making a great impression on the hiring team.