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- Tasks: Join a small team to deliver exceptional customer experiences and meet sales targets.
- Company: Machine Mart, the UK's leading retailer of workshop power tools and equipment.
- Benefits: Enjoy staff discounts, healthcare plans, pension scheme, and free tea & coffee.
- Why this job: Gain valuable retail experience while helping customers find the right tools for their needs.
- Qualifications: Previous retail experience and a passion for customer service are essential.
- Other info: Opportunities for training, development, and career progression in a dynamic environment.
The predicted salary is between 11 - 16 £ per hour.
About The Role
Youll be joining a small team of between 4 - 6 members of staff.
Youll be committed to delivering a great customer experience.
Youll be working up to 27 hours per week - any extra time worked beyond your contracted hours is paid or can be taken as time off in lieu.
Youll be explaining technical equipment in an understandable manner.
Youll be committed to offering honest advice and building a rapport with customers.
Youll ensure that you exceed our customers expectations and reassure them when theyre bewildered by choice.
Youll be working as part of the team in achieving challenging sales targets.
What youll need - skills and experience:
- Youll have previous experience in selling technical products to customers.
- Youll have experience in a retail customer service orientated environment.
- Youll have previous experience in dealing with customers.
- Youll have practical experience / knowledge of some or all of our product range.
- Youll possess strong accuracy and numeracy skills.
- Youll possess basic computer literacy.
- Youll be self motivated and have a can-do attitude.
Benefits
What youll get in return for your commitment:
- Staff Discounts
- Healthcare Cash plans
- A company pension scheme
- Life Cover
- Employee Assistance Programme
- Role specific training and development
- Proactive promotion of internal candidates
- Paid Breaks
- Free Tea & Coffee
About The Company
Where youll be working: Machine Mart are the UKs leading specialist retailer of workshop power tools and equipment to the general public and trade customers. With stores nationwide and over 40 years in business we are at the forefront of our sector and are supporting our recent success with continued growth.
For further information on our company and our product range, visit our website: www.machinemart.co.uk
Part-time Retail Sales Assistant in Edinburgh employer: Machine Mart
Contact Detail:
Machine Mart Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-time Retail Sales Assistant in Edinburgh
✨Tip Number 1
Get to know the company inside out! Before your interview, check out Machine Mart's website and familiarise yourself with their products and values. This will help you connect better during the conversation and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how you can demonstrate your experience in retail and customer service, especially with technical products.
✨Tip Number 3
Be ready to showcase your personality! Machine Mart is looking for someone who can build rapport with customers, so don’t be afraid to let your friendly side shine through. Share stories that highlight your customer service skills.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Part-time Retail Sales Assistant in Edinburgh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in retail and selling technical products. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your customer service experience!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Tell us why you’re excited about the role and how you can contribute to our team. We love seeing genuine enthusiasm, so let your personality come through.
Showcase Your Technical Knowledge: Since we deal with technical equipment, it’s important to demonstrate your understanding of our product range. If you have any relevant experience or knowledge, make sure to mention it in your application!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about us while you’re there!
How to prepare for a job interview at Machine Mart
✨Know Your Products
Before the interview, make sure you familiarise yourself with the technical products that Machine Mart offers. Being able to discuss specific items and their features will show your genuine interest and help you explain them clearly to customers.
✨Customer Experience Focus
Prepare examples from your past experiences where you delivered exceptional customer service. Think about how you built rapport with customers and exceeded their expectations, as this is crucial for the role.
✨Show Your Team Spirit
Since you'll be working in a small team, be ready to discuss how you collaborate with others. Share instances where you contributed to team goals or helped colleagues achieve sales targets, highlighting your ability to work well in a team environment.
✨Practice Your Communication Skills
As you'll need to explain technical equipment in an understandable way, practice simplifying complex information. You might even want to do a mock explanation of a product to a friend to ensure you're clear and approachable in your communication style.