At a Glance
- Tasks: Co-manage a team and ensure an amazing customer experience while hitting sales targets.
- Company: Join Machine Mart, the UK's leading retailer of power tools with over 40 years of success.
- Benefits: Enjoy staff discounts, healthcare plans, pension schemes, and role-specific training.
- Other info: Great opportunities for career growth and internal promotions.
- Why this job: Lead a dynamic team and make a real impact in a thriving retail environment.
- Qualifications: Experience in retail or sales, strong customer service skills, and a can-do attitude.
The predicted salary is between 30000 - 40000 € per year.
About The Role
You will be working up to 45 hours per week - all extra time worked is paid or can be taken as time off in lieu. Working with the Store Manager, you'll share joint responsibility for the day to day running of the store. You'll be leading by example, co-managing a small team of between 4 - 6 members of staff. You'll be committed to motivating your team to deliver a great customer experience as well as achieving challenging sales targets. With a commitment to offering honest advice, you will build rapport with customers, exceeding their expectations and reassuring them when they're bewildered by choice.
What you'll need - skills and experience:
- Proven experience in a retail customer service orientated or sales environment
- Supervisory or junior management experience within a retail or field sales position, ideally in a hard goods environment
- Practical experience / knowledge of some or all of our product range
- Proven ability to sell some or all of our product range
- Proven ability to deliver excellent customer service to all of our customers
- Proven experience in achieving sales targets
- Confident, enthusiastic team player
- Personal skills should include accuracy and numeracy as well as basic computer literacy
- High degree of self motivation and a can-do attitude
- Desire to succeed both individually and as co-leader of the team
Benefits
What you'll get in return for your commitment:
- Staff Discounts
- Healthcare Cash plans
- A company pension scheme
- Life Cover
- Access to the Retail Trust, our well-being platform - offering a 24-hour helpline for a variety of support services
- Discounts on hundreds of high street & online brands including restaurants, holidays, and shopping
- Role specific training and development
- Proactive promotion of internal candidates
- Paid Breaks
- Free Tea & Coffee
About The Company
Machine Mart are the UK's leading specialist retailer of workshop power tools and equipment to the general public and trade customers. With stores nationwide and over 40 years in business we are at the forefront of our sector and are supporting our recent success with continued growth.
Assistant Store Manager in Edinburgh employer: Machine Mart
Machine Mart is an exceptional employer, offering a dynamic work environment where you can thrive as an Assistant Store Manager. With a strong commitment to employee development, competitive benefits including staff discounts and healthcare cash plans, and a culture that values teamwork and customer satisfaction, you'll find ample opportunities for personal and professional growth in our well-established stores across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager in Edinburgh
✨Tip Number 1
Get to know the company inside out! Before your interview, spend some time on their website and social media. Understanding their products and values will help you connect with the team and show you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you articulate your experience and demonstrate how you can motivate a team and achieve sales targets.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional. It shows that you respect the opportunity and are ready to lead by example.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you fresh in their minds and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’d be a fantastic fit!
We think you need these skills to ace Assistant Store Manager in Edinburgh
Some tips for your application 🫡
Show Your Retail Experience:Make sure to highlight your previous retail or customer service experience in your application. We want to see how you've successfully managed teams or met sales targets, so don’t hold back on those achievements!
Be Personable and Engaging:Since this role is all about building rapport with customers, let your personality shine through in your written application. We love seeing enthusiasm and a can-do attitude, so make sure that comes across!
Tailor Your Application:Take the time to tailor your application to the specific role of Assistant Store Manager. Mention relevant skills and experiences that align with what we’re looking for, especially around team leadership and customer service.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Machine Mart
✨Know the Product Range
Before your interview, take some time to familiarise yourself with the product range offered by Machine Mart. Being able to discuss specific products and their benefits will show that you're genuinely interested and knowledgeable, which is key for an Assistant Store Manager.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you motivated your team to achieve sales targets or improved customer service. This will help you illustrate your supervisory experience and your ability to co-manage effectively.
✨Customer Service Focus
Be ready to share your approach to delivering excellent customer service. Think of specific instances where you went above and beyond for a customer. This will highlight your commitment to building rapport and exceeding customer expectations, which is crucial for this role.
✨Show Your Enthusiasm
During the interview, let your passion for retail and helping customers shine through. A confident and enthusiastic attitude can set you apart from other candidates. Remember, they’re looking for someone who not only meets the qualifications but also fits well within their team culture.
