Assistant Store Manager in Darlington, North East

Assistant Store Manager in Darlington, North East

Darlington +1 Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Co-manage a team and ensure an amazing customer experience while hitting sales targets.
  • Company: Join Machine Mart, the UK's leading retailer of workshop power tools with over 40 years of success.
  • Benefits: Enjoy staff discounts, healthcare plans, a pension scheme, and access to well-being support.
  • Why this job: Lead a dynamic team and make a real impact in a thriving retail environment.
  • Qualifications: Experience in retail or sales, strong customer service skills, and a can-do attitude.
  • Other info: Great opportunities for training, development, and internal promotions.

The predicted salary is between 28800 - 43200 £ per year.

About The Role

What you'll be doing:

  • Working with the Store Manager, you'll share joint responsibility for the day to day running of the store.
  • You will be working up to 45 hours per week - all extra time worked is paid or can be taken as time off in lieu.
  • You'll be leading by example, co-managing a small team of between 4 - 6 members of staff.
  • You'll be committed to motivating your team to deliver a great customer experience as well as achieving challenging sales targets.
  • With a commitment to offering honest advice, you will build rapport with customers, exceeding their expectations and reassuring them when they're bewildered by choice.

What you'll need - skills and experience:

  • Proven experience in a retail customer service orientated or sales environment.
  • Supervisory or junior management experience within a retail or field sales position, ideally in a hard goods environment.
  • You'll have practical experience / knowledge of some or all of our product range.
  • Proven ability to sell some or all of our product range.
  • Proven ability to deliver excellent customer service to all of our customers.
  • Proven experience in achieving sales targets.
  • You'll be a confident, enthusiastic team player.
  • Your personal skills should include accuracy and numeracy as well as basic computer literacy.
  • You'll possess a high degree of self motivation and a can-do attitude.
  • You'll demonstrate a desire to succeed both individually and as co-leader of the team.

Benefits

What you'll get in return for your commitment:

  • Staff Discounts.
  • Healthcare Cash plans.
  • A company pension scheme.
  • Life Cover.
  • Access to the Retail Trust, our well-being platform - offering a 24-hour helpline for a variety of support services.
  • Discounts on 100's of high street & online brands including restaurants, holidays, and shopping.
  • Role specific training and development.
  • Proactive promotion of internal candidates.
  • Paid Breaks.
  • Free Tea & Coffee.

About The Company

Where you'll be working: Machine Mart are the UK's leading specialist retailer of workshop power tools and equipment to the general public and trade customers. With stores nationwide and over 40 years in business we are at the forefront of our sector and are supporting our recent success with continued growth.

For further information on our company and our product range, visit our website: www.machinemart.co.uk

Locations

Darlington North East

Assistant Store Manager in Darlington, North East employer: Machine Mart

Machine Mart is an excellent employer, offering a supportive work culture that prioritises employee well-being and development. With competitive benefits such as staff discounts, healthcare cash plans, and a proactive approach to internal promotions, employees are encouraged to grow within the company while enjoying a fulfilling retail environment. Located in a thriving sector, this role provides the opportunity to lead a motivated team and deliver exceptional customer experiences, making it a rewarding place to work.
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Contact Detail:

Machine Mart Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Store Manager in Darlington, North East

✨Tip Number 1

Get to know the company inside out! Before your interview, spend some time on Machine Mart's website. Familiarise yourself with their product range and values. This will help you connect with the team and show that you're genuinely interested in the role.

✨Tip Number 2

Practice makes perfect! Role-play common interview questions with a friend or family member. Focus on how your past experiences align with the skills they're looking for, like customer service and team leadership. The more comfortable you are, the better you'll perform!

✨Tip Number 3

Show off your personality! When you meet the team, let your enthusiasm shine through. Share examples of how you've motivated your team in the past or exceeded sales targets. They want to see that you're not just a fit on paper but also a great fit for their culture.

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. Mention something specific from your conversation to remind them of your chat. It shows you're keen and keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Assistant Store Manager in Darlington, North East

Retail Customer Service
Sales Experience
Supervisory Skills
Team Leadership
Product Knowledge
Sales Target Achievement
Customer Relationship Building
Numeracy Skills
Computer Literacy
Self-Motivation
Can-Do Attitude
Enthusiasm
Accuracy

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your retail customer service experience and any supervisory roles you've had. We want to see how you can lead a team and achieve sales targets!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Assistant Store Manager role. Share specific examples of how you've motivated teams and delivered excellent customer service in the past.

Show Your Enthusiasm: Let your passion for retail and customer service come through in your application. We love candidates who are excited about the role and can demonstrate a can-do attitude. Make sure to express your desire to succeed both individually and as part of a team!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position and our company there!

How to prepare for a job interview at Machine Mart

✨Know the Product Range

Before your interview, take some time to familiarise yourself with Machine Mart's product range. Being able to discuss specific products and their benefits will show that you're genuinely interested and knowledgeable, which is key for a role that involves customer interaction.

✨Demonstrate Leadership Skills

Since you'll be co-managing a team, think of examples from your past experience where you've successfully led a team or motivated others. Be ready to share these stories during the interview to highlight your leadership style and how you can inspire your future team.

✨Prepare for Customer Scenarios

Expect questions about how you would handle various customer service scenarios. Prepare by thinking of times when you've gone above and beyond for a customer or resolved a difficult situation. This will showcase your commitment to delivering excellent customer service.

✨Show Your Sales Savvy

Be prepared to discuss your experience with achieving sales targets. Think of specific examples where you met or exceeded goals, and be ready to explain the strategies you used. This will demonstrate your ability to contribute to the store's success right from the start.

Assistant Store Manager in Darlington, North East
Machine Mart
Location: Darlington

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