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- Tasks: Co-manage a team and ensure an amazing customer experience while hitting sales targets.
- Company: Join Machine Mart, the UK's leading retailer of workshop power tools with over 40 years of success.
- Benefits: Enjoy staff discounts, healthcare plans, a pension scheme, and access to well-being support.
- Why this job: Lead a dynamic team, develop your skills, and make a real impact in retail.
- Qualifications: Experience in retail or sales, strong customer service skills, and a can-do attitude.
- Other info: Opportunities for training, development, and internal promotions in a supportive environment.
The predicted salary is between 24000 - 36000 £ per year.
About The Role
What you'll be doing:
- Working with the Store Manager, you'll share joint responsibility for the day to day running of the store.
- You will be working up to 45 hours per week - all extra time worked is paid or can be taken as time off in lieu.
- You'll be leading by example, co-managing a small team of between 4 - 6 members of staff.
- You'll be committed to motivating your team to deliver a great customer experience as well as achieving challenging sales targets.
- With a commitment to offering honest advice, you will build rapport with customers, exceeding their expectations and reassuring them when they're bewildered by choice.
What you'll need - skills and experience:
- Proven experience in a retail customer service orientated or sales environment.
- Supervisory or junior management experience within a retail or field sales position, ideally in a hard goods environment.
- You'll have practical experience / knowledge of some or all of our product range.
- Proven ability to sell some or all of our product range.
- Proven ability to deliver excellent customer service to all of our customers.
- Proven experience in achieving sales targets.
- You'll be a confident, enthusiastic team player.
- Your personal skills should include accuracy and numeracy as well as basic computer literacy.
- You'll possess a high degree of self motivation and a can-do attitude.
- You'll demonstrate a desire to succeed both individually and as co-leader of the team.
Benefits
What you'll get in return for your commitment:
- Staff Discounts.
- Healthcare Cash plans.
- A company pension scheme.
- Life Cover.
- Access to the Retail Trust, our well-being platform - offering a 24-hour helpline for a variety of support services.
- Discounts on 100s of high street & online brands including restaurants, holidays, and shopping.
- Role specific training and development.
- Proactive promotion of internal candidates.
- Paid Breaks.
- Free Tea & Coffee.
About The Company
Where you'll be working:
Machine Mart are the UK's leading specialist retailer of workshop power tools and equipment to the general public and trade customers. With stores nationwide and over 40 years in business we are at the forefront of our sector and are supporting our recent success with continued growth.
Assistant Store Manager in Colchester employer: Machine Mart
Contact Detail:
Machine Mart Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager in Colchester
✨Tip Number 1
Get to know the company inside out! Before your interview, check out Machine Mart's website and social media. Familiarise yourself with their products and values so you can show you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how your past experiences align with the skills they’re looking for, like customer service and team leadership.
✨Tip Number 3
Show off your personality! When you meet the hiring team, let your enthusiasm shine through. They want to see that you’re not just capable but also a great fit for their team culture.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Assistant Store Manager in Colchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your retail customer service experience and any supervisory roles you've had. We want to see how you can lead a team and achieve those sales targets!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Assistant Store Manager role. Share specific examples of how you've motivated a team or exceeded customer expectations in the past. We love a good story!
Show Your Enthusiasm: Let your passion for retail and customer service come through in your application. We’re looking for confident, enthusiastic team players who are eager to succeed. A positive attitude can really make your application stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about Machine Mart and what we’re all about!
How to prepare for a job interview at Machine Mart
✨Know the Product Range
Before your interview, take some time to familiarise yourself with the product range offered by Machine Mart. Being able to discuss specific products and their benefits will show that you're genuinely interested and knowledgeable, which is key for a role that involves customer interaction.
✨Demonstrate Leadership Skills
Since you'll be co-managing a team, think of examples from your past experiences where you've successfully led a team or motivated others. Be ready to share how you can inspire your colleagues to achieve sales targets and provide excellent customer service.
✨Prepare for Customer Scenarios
Anticipate questions about how you would handle various customer situations. Think about times when you've exceeded customer expectations or resolved issues effectively. This will help you illustrate your commitment to delivering great customer experiences during the interview.
✨Show Your Enthusiasm
Machine Mart is looking for confident and enthusiastic team players. Make sure your passion for retail and helping customers shines through in your responses. A positive attitude can make a big difference, so let your personality come through!