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For Companies At a Glance
- Tasks: Co-manage a team and ensure excellent customer service while achieving sales targets.
- Company: Join Machine Mart, the UK's top retailer of workshop power tools with over 40 years of experience.
- Benefits: Enjoy staff discounts, healthcare plans, life cover, and access to well-being support.
- Why this job: Be part of a dynamic team, develop your leadership skills, and make a real impact on customer satisfaction.
- Qualifications: Experience in retail or sales, strong customer service skills, and a can-do attitude are essential.
- Other info: Flexible hours with paid overtime and opportunities for internal promotion.
The predicted salary is between 24000 - 36000 £ per year.
About The Role
What you'll be doing:
- Working with the Store Manager, you'll share joint responsibility for the day to day running of the store.
- You'll be leading by example, co-managing a small team of between 4 - 6 members of staff.
- You will be working up to 45 hours per week - all extra time worked is paid or can be taken as time off in lieu.
- You'll be committed to motivating your team to deliver a great customer experience as well as achieving challenging sales targets.
- With a commitment to offering honest advice, you will build rapport with customers, exceeding their expectations and reassuring them when they're bewildered by choice.
What you'll need - skills and experience:
- Proven experience in a retail customer service orientated or sales environment.
- Supervisory or junior management experience within a retail or field sales position, ideally in a hard goods environment.
- You'll have practical experience / knowledge of some or all of our product range.
- Proven ability to sell some or all of our product range.
- Proven ability to deliver excellent customer service to all of our customers.
- Proven experience in achieving sales targets.
- You'll be a confident, enthusiastic team player.
- Your personal skills should include accuracy and numeracy as well as basic computer literacy.
- You'll possess a high degree of self motivation and a can-do attitude.
- You'll demonstrate a desire to succeed both individually and as co-leader of the team.
Benefits
What you'll get in return for your commitment:
- Staff Discounts.
- Healthcare Cash plans.
- A company pension scheme.
- Life Cover.
- Access to the Retail Trust, our well-being platform - offering a 24-hour helpline for a variety of support services.
- Discounts on hundreds of high street & online brands including restaurants, holidays, and shopping.
- Role specific training and development.
- Proactive promotion of internal candidates.
- Paid Breaks.
- Free Tea & Coffee.
About The Company
Where you'll be working: Machine Mart are the UK's leading specialist retailer of workshop power tools and equipment to the general public and trade customers. With stores nation-wide and over 40 years in business we are at the forefront of our sector and are supporting our recent success with continued growth.
Assistant Store Manager in Mansfield, Nottinghamshire employer: Machine Mart
Contact Detail:
Machine Mart Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager in Mansfield, Nottinghamshire
✨Tip Number 1
Familiarise yourself with Machine Mart's product range before your interview. Knowing the ins and outs of their tools and equipment will not only impress the hiring team but also show your genuine interest in the role.
✨Tip Number 2
Highlight your previous experience in retail or customer service during any discussions. Be ready to share specific examples of how you've motivated a team or exceeded sales targets, as this aligns perfectly with what they're looking for.
✨Tip Number 3
Demonstrate your leadership skills by discussing how you’ve successfully managed or supported a team in the past. Emphasising your ability to lead by example will resonate well with the Store Manager's expectations.
✨Tip Number 4
Prepare to discuss your approach to delivering excellent customer service. Think of scenarios where you’ve gone above and beyond for customers, as this will showcase your commitment to providing a great customer experience.
We think you need these skills to ace Assistant Store Manager in Mansfield, Nottinghamshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail and customer service. Emphasise any supervisory roles you've held and specific achievements, such as sales targets met or exceeded.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your leadership skills and how you can motivate a team to deliver excellent customer service.
Showcase Relevant Skills: In your application, clearly outline your skills related to the job description, such as your ability to build rapport with customers, your sales experience, and your knowledge of the product range.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Machine Mart
✨Show Your Leadership Skills
As an Assistant Store Manager, you'll be co-managing a team. Be prepared to discuss your previous leadership experiences and how you motivated your team to achieve targets. Share specific examples of how you've led by example in past roles.
✨Know the Product Range
Familiarise yourself with the products that Machine Mart offers. Being knowledgeable about their range will not only impress the interviewers but also demonstrate your commitment to providing excellent customer service.
✨Demonstrate Customer Service Excellence
Prepare to discuss situations where you've gone above and beyond for customers. Highlight your ability to build rapport and exceed customer expectations, as this is crucial for the role.
✨Be Ready to Discuss Sales Targets
Since achieving sales targets is a key part of the job, come equipped with examples of how you've met or exceeded sales goals in the past. This will show your potential employer that you're results-driven and capable of contributing to their success.
