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- Tasks: Co-manage a team and ensure excellent customer service while achieving sales targets.
- Company: Join Machine Mart, the UK's top retailer for workshop power tools with over 40 years of experience.
- Benefits: Enjoy staff discounts, healthcare plans, a pension scheme, and free tea and coffee.
- Why this job: Be part of a dynamic team, develop your leadership skills, and make a real impact on customer satisfaction.
- Qualifications: Experience in retail or sales, strong customer service skills, and a can-do attitude are essential.
- Other info: Work up to 45 hours a week with paid overtime or time off in lieu.
The predicted salary is between 24000 - 36000 £ per year.
About The Role What you’ll be doing: Working with the Store Manager, you’ll share joint responsibility for the day to day running of the store You’ll be leading by example, co-managing a small team of between 4 – 6 members of staff You will be working up to 45 hours per week – all extra time worked is paid or can be taken as time off in lieu You’ll be committed to motivating your team to deliver a great customer experience as well as achieving challenging sales targets With a commitment to offering honest advice, you will build rapport with customers, exceeding their expectations and reassuring them when they\’re bewildered by choiceWhat you’ll need – skills and experience: Proven experience in a retail customer service orientated or sales environment Supervisory or junior management experience within a retail or field sales position, ideally in a hard goods environment You’ll have practical experience / knowledge of some or all of our product range Proven ability to sell some or all of our product range Proven ability to deliver excellent customer service to all of our customers Proven experience in achieving sales targets You\’ll be a confident, enthusiastic team player Your personal skills should include accuracy and numeracy as well as basic computer literacy You’ll possess a high degree of self motivation and a can-do attitude You’ll demonstrate a desire to succeed both individually and as co-leader of the team Benefits What you’ll get in return for your commitment: Staff Discounts Healthcare Cash plans A company pension scheme Life Cover Access to the Retail Trust, our well-being platform – offering a 24-hour helpline for a variety of support services Discounts on 100`s of high street & online brands including restaurants, holidays, and shopping Role specific training and development Proactive promotion of internal candidates Paid Breaks Free Tea & Coffee About The Company Where you’ll be working: Machine Mart are the UK’s leading specialist retailer of workshop power tools and equipment to the general public and trade customers. With stores nation-wide and over 40 years in business we are at the forefront of our sector and are supporting our recent success with continued growth. For further information on our company and our product range, visit our website: (url removed)
Assistant Store Manager employer: Machine Mart
Contact Detail:
Machine Mart Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager
✨Tip Number 1
Familiarise yourself with Machine Mart's product range before your interview. Knowing the ins and outs of their tools and equipment will not only impress the hiring team but also show your genuine interest in the role.
✨Tip Number 2
Highlight your leadership skills during any discussions. Share specific examples of how you've motivated a team or achieved sales targets in previous roles, as this aligns perfectly with what they're looking for in an Assistant Store Manager.
✨Tip Number 3
Demonstrate your customer service expertise by preparing anecdotes that showcase your ability to handle challenging situations. This will help you stand out as someone who can deliver excellent customer experiences.
✨Tip Number 4
Research the company culture at Machine Mart. Understanding their values and mission will allow you to tailor your conversation and show that you're a great fit for their team.
We think you need these skills to ace Assistant Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in retail and customer service. Emphasise any supervisory or management roles you've held, as well as your ability to meet sales targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've motivated teams and delivered excellent customer service in previous positions.
Highlight Relevant Skills: In your application, clearly outline your skills that match the job description, such as team leadership, sales achievements, and product knowledge. Use bullet points for clarity.
Showcase Your Motivation: Convey your self-motivation and can-do attitude in your application. Share a brief story or example that illustrates your commitment to achieving success both individually and as part of a team.
How to prepare for a job interview at Machine Mart
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll be co-managing a team. Be prepared to discuss your previous leadership experiences and how you motivated your team to achieve sales targets. Use specific examples to illustrate your ability to lead by example.
✨Demonstrate Product Knowledge
Familiarise yourself with the product range offered by Machine Mart. During the interview, highlight any relevant experience you have with similar products and how that knowledge can help you provide excellent customer service.
✨Emphasise Customer Service Excellence
Machine Mart values delivering great customer experiences. Prepare to share instances where you've gone above and beyond for customers, and how you handle challenging situations to reassure them when they're overwhelmed by choices.
✨Prepare for Sales Target Discussions
Since achieving sales targets is crucial for this role, be ready to discuss your past experiences in meeting or exceeding sales goals. Bring data or examples that demonstrate your success in a retail environment.
