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For Companies At a Glance
- Tasks: Join a small team to deliver exceptional customer experiences and meet sales targets.
- Company: A dynamic retail environment focused on technical products and customer satisfaction.
- Benefits: Enjoy staff discounts, healthcare plans, pension schemes, and free tea & coffee.
- Why this job: Gain valuable experience in retail while working in a supportive and fun team culture.
- Qualifications: Previous retail experience with technical products and strong customer service skills required.
- Other info: Flexible hours with paid breaks and opportunities for internal promotions.
The predicted salary is between 24000 - 36000 £ per year.
What you’ll be doing
You’ll be joining a small team of between 4 – 6 members of staff.
You’ll be committed to delivering a great customer experience.
You will be working up to 45 hours per week – all extra time worked is paid or can be taken as time off in lieu.
You’ll be explaining technical equipment in an understandable manner.
You’ll be committed to offering honest advice and building a rapport with customers.
You’ll ensure that you exceed our customers’ expectations and reassure them when they’re bewildered by choice.
You’ll be working hard as part of the team in achieving challenging sales targets.
What you’ll need – skills and experience:
- You’ll have previous experience in selling technical products to customers
- You’ll have experience in a retail customer service orientated environment
- You’ll have previous experience in dealing with customers
- You’ll have practical experience / knowledge of some or all of our product range
- You’ll possess strong accuracy and numeracy skills
- You’ll possess basic computer literacy
- You’ll be self motivated and have a can-do attitude
What you’ll get in return for your commitment
- Staff Discounts
- Healthcare Cash plans
- A company pension scheme
- Life Cover
- Access to the Retail Trust, our well-being platform – offering a 24-hour helpline for a variety of support services
- Discounts on 100\’s of high street & online brands including restaurants, holidays, and shopping
- Role specific training and development
- Proactive promotion of internal candidates
- Paid Breaks
- Free Tea & Coffee
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Retail Sales Assistant employer: Machine Mart Ltd
Contact Detail:
Machine Mart Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant
✨Tip Number 1
Familiarise yourself with the technical products we sell. Understanding the features and benefits of our range will help you explain them to customers effectively, showcasing your expertise during the interview.
✨Tip Number 2
Demonstrate your customer service skills by preparing examples of how you've successfully built rapport with customers in previous roles. This will show us that you can deliver a great customer experience.
✨Tip Number 3
Highlight your ability to work as part of a team. Share experiences where you collaborated with colleagues to achieve sales targets, as teamwork is essential in our small staff environment.
✨Tip Number 4
Showcase your self-motivation and can-do attitude by discussing times when you took initiative in your previous jobs. We value proactive individuals who are eager to contribute to our success.
We think you need these skills to ace Retail Sales Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience in selling technical products and working in a retail customer service environment. Use specific examples to demonstrate how you've successfully dealt with customers and met sales targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering excellent customer service. Mention your ability to explain technical equipment clearly and how you build rapport with customers. Tailor it to reflect the values and expectations of the company.
Highlight Relevant Skills: In your application, emphasise your strong accuracy and numeracy skills, as well as your basic computer literacy. These are essential for the role, so make sure they stand out in your documents.
Show Enthusiasm: Convey your self-motivation and can-do attitude in your application. Companies appreciate candidates who are enthusiastic about their roles and committed to exceeding customer expectations.
How to prepare for a job interview at Machine Mart Ltd
✨Showcase Your Customer Service Skills
Since the role focuses heavily on delivering a great customer experience, be prepared to share specific examples of how you've successfully assisted customers in the past. Highlight your ability to build rapport and provide honest advice.
✨Demonstrate Technical Knowledge
Familiarise yourself with the technical products the company sells. During the interview, explain how you would communicate complex information in an understandable way to customers who may feel overwhelmed by choices.
✨Emphasise Teamwork
As you'll be part of a small team, it's important to convey your ability to work collaboratively. Share experiences where you've contributed to team goals or supported colleagues in achieving sales targets.
✨Exhibit a Can-Do Attitude
The job description mentions the need for self-motivation and a positive attitude. Be sure to express your enthusiasm for the role and your willingness to go the extra mile, whether that's working extra hours or helping out your team.
