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- Tasks: Join a small team to deliver excellent customer experiences and exceed sales targets.
- Company: A dynamic retail company focused on technical products and customer satisfaction.
- Benefits: Enjoy staff discounts, healthcare plans, a pension scheme, and free tea & coffee.
- Why this job: Gain valuable experience in retail while working in a supportive and collaborative environment.
- Qualifications: Previous retail experience with technical products and strong customer service skills required.
- Other info: Flexible hours up to 27 per week with opportunities for internal promotion.
What you’ll be doing: You’ll join a small team of 4–6 members. You’ll be committed to delivering an excellent customer experience. You’ll work up to 27 hours per week. You’ll explain technical equipment in an understandable manner. You’ll offer honest advice and build rapport with customers. You’ll aim to exceed customer expectations and reassure them when faced with choices. You’ll work collaboratively to achieve challenging sales targets.
What you’ll need — skills and experience: Previous experience in selling technical products to customers. Experience in a retail customer service environment. Experience dealing with customers. Practical knowledge of some or all of our product range. Strong accuracy and numeracy skills. Basic computer literacy. Self-motivated with a can-do attitude.
What you’ll get in return: Staff discounts. Healthcare cash plans. A company pension scheme. Life cover. Employee assistance programme. Role-specific training and development. Proactive promotion of internal candidates. Paid breaks. Free tea & coffee.
Part-time Retail Sales Advisor employer: Machine Mart Ltd
Contact Detail:
Machine Mart Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-time Retail Sales Advisor
✨Tip Number 1
Familiarise yourself with the technical products we offer. Being knowledgeable about our range will not only boost your confidence but also help you explain features to customers effectively.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family. Role-playing different scenarios can prepare you for real-life interactions and help you build rapport quickly.
✨Tip Number 3
Showcase your ability to work in a team by sharing examples of past experiences where collaboration led to success. This will demonstrate your commitment to achieving sales targets together.
✨Tip Number 4
Prepare questions to ask during the interview that show your enthusiasm for the role and the company. This will highlight your genuine interest in contributing to our team at StudySmarter.
We think you need these skills to ace Part-time Retail Sales Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail and selling technical products. Use specific examples to demonstrate your customer service skills and ability to meet sales targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering excellent customer experiences. Mention how your previous roles have prepared you for this position and how you can contribute to the team.
Showcase Technical Knowledge: If you have practical knowledge of the product range, mention it in your application. Explain how you can communicate technical information clearly to customers, which is crucial for this role.
Highlight Soft Skills: Emphasise your self-motivation, can-do attitude, and ability to build rapport with customers. These soft skills are essential for exceeding customer expectations and working collaboratively with your team.
How to prepare for a job interview at Machine Mart Ltd
✨Showcase Your Customer Service Skills
Make sure to highlight your previous experience in retail and how you've successfully dealt with customers. Share specific examples of how you've provided excellent customer service and built rapport, as this is crucial for the role.
✨Demonstrate Product Knowledge
Familiarise yourself with the technical products that the company sells. Be prepared to discuss how you would explain these products to customers in an understandable way, showcasing your ability to simplify complex information.
✨Exceeding Expectations Mindset
Prepare to discuss how you can go above and beyond to exceed customer expectations. Think of instances where you have reassured customers or helped them make informed choices, as this will show your commitment to customer satisfaction.
✨Team Collaboration Examples
Since you'll be working in a small team, be ready to share examples of how you've collaborated with others to achieve sales targets. Highlight your ability to work well in a team and contribute positively to group dynamics.
