At a Glance
- Tasks: Co-manage a team and ensure an amazing customer experience while hitting sales targets.
- Company: Join a dynamic retail environment with a focus on teamwork and customer satisfaction.
- Benefits: Enjoy staff discounts, healthcare plans, pension scheme, and free tea & coffee.
- Other info: Great opportunities for training, development, and internal promotions.
- Why this job: Lead a passionate team and make a real impact in a fast-paced retail setting.
- Qualifications: Experience in retail or sales, strong customer service skills, and a can-do attitude.
The predicted salary is between 25000 - 30000 £ per year.
What you’ll be doing:
- Working with the Store Manager, you’ll share joint responsibility for the day to day running of the store.
- You’ll be leading by example, co-managing a small team of between 4 - 6 members of staff.
- You’ll be committed to motivating your team to deliver a great customer experience as well as achieving challenging sales targets.
- With a commitment to offering honest advice, you will build rapport with customers, exceeding their expectations and reassuring them when they're bewildered by choice.
- You will be working up to 45 hours per week - all extra time worked is paid or can be taken as time off in lieu.
What you’ll need - skills and experience:
- Proven experience in a retail customer service orientated or sales environment.
- Supervisory or junior management experience within a retail or field sales position, ideally in a hard goods environment.
- You’ll have practical experience / knowledge of some or all of our product range.
- Proven ability to sell some or all of our product range.
- Proven ability to deliver excellent customer service to all of our customers.
- Proven experience in achieving sales targets.
- You’ll be a confident, enthusiastic team player.
- Your personal skills should include accuracy and numeracy as well as basic computer literacy.
- You’ll possess a high degree of self motivation and a can-do attitude.
- You’ll demonstrate a desire to succeed both individually and as co-leader of the team.
What you'll get in return for your commitment:
- Staff Discounts.
- Healthcare Cash plans.
- A company pension scheme.
- Life Cover.
- Access to the Retail Trust, our well-being platform - offering a 24-hour helpline for a variety of support services.
- Discounts on 100s of high street & online brands including restaurants, holidays, and shopping.
- Role specific training and development.
- Proactive promotion of internal candidates.
- Paid Breaks.
- Free Tea & Coffee.
Assistant Store Manager in Maidstone employer: Machine Mart Ltd
As an Assistant Store Manager, you will thrive in a dynamic retail environment that prioritises employee well-being and development. With benefits such as staff discounts, healthcare cash plans, and a commitment to promoting from within, our company fosters a supportive culture where your contributions are valued. Join us in delivering exceptional customer experiences while enjoying a fulfilling career with ample growth opportunities.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager in Maidstone
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they value. This will help you tailor your answers and show that you're a great fit for the team.
✨Tip Number 2
Practice your responses to common interview questions, but keep it natural. We want you to sound confident and genuine, so don’t just memorise answers. Think about how your past experiences relate to the role of Assistant Store Manager.
✨Tip Number 3
Prepare some questions to ask at the end of your interview. This shows your interest in the role and helps you figure out if the company is right for you. Ask about team dynamics or how success is measured in the store.
✨Tip Number 4
Follow up after your interview with a thank-you email. It’s a simple way to express your appreciation and reiterate your enthusiasm for the position. Plus, it keeps you on their radar!
We think you need these skills to ace Assistant Store Manager in Maidstone
Some tips for your application 🫡
Show Your Retail Experience:Make sure to highlight your previous retail or sales experience in your application. We want to see how you've successfully managed teams or delivered excellent customer service, so don’t hold back on those examples!
Be Personable and Engaging:Since this role is all about building rapport with customers, let your personality shine through in your written application. Use a friendly tone and share any relevant stories that showcase your ability to connect with people.
Demonstrate Your Sales Skills:We’re looking for someone who can hit those sales targets! Include specific achievements or metrics from your past roles that demonstrate your ability to sell products and exceed expectations.
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Machine Mart Ltd
✨Know Your Products
Make sure you have a solid understanding of the product range. Familiarise yourself with the features and benefits of the items you'll be selling. This will not only help you answer questions confidently but also show your enthusiasm for the role.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or motivated others. Highlight how you can inspire your team to achieve sales targets and deliver excellent customer service, as this is key for the Assistant Store Manager role.
✨Demonstrate Customer Focus
Think of specific instances where you've gone above and beyond for customers. Be ready to discuss how you build rapport and exceed expectations, as this aligns perfectly with the company's commitment to customer service.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions during the interview. Prepare by thinking about how you would handle various situations, such as dealing with a difficult customer or motivating a team member who is underperforming. This will showcase your problem-solving skills and readiness for the role.
