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For Companies At a Glance
- Tasks: Co-manage a team, drive sales, and enhance customer experiences daily.
- Company: Join a dynamic retail environment focused on customer satisfaction and team success.
- Benefits: Enjoy staff discounts, healthcare plans, pension schemes, and free tea & coffee.
- Why this job: Be part of a supportive culture that values personal growth and teamwork.
- Qualifications: Retail experience, supervisory skills, and a passion for customer service are essential.
- Other info: Flexible hours with paid overtime and opportunities for internal promotions.
The predicted salary is between 24000 - 36000 £ per year.
What you’ll be doing:
- Working with the Store Manager, you’ll share joint responsibility for the day to day running of the store
- You will be working up to 45 hours per week – all extra time worked is paid or can be taken as time off in lieu
- You’ll be leading by example, co-managing a small team of between 4 – 6 members of staff
- You’ll be committed to motivating your team to deliver a great customer experience as well as achieving challenging sales targets
- With a commitment to offering honest advice, you will build rapport with customers, exceeding their expectations and reassuring them when they\’re bewildered by choice
What you’ll need – skills and experience:
- Proven experience in a retail customer service orientated or sales environment
- Supervisory or junior management experience within a retail or field sales position, ideally in a hard goods environment
- You’ll have practical experience / knowledge of some or all of our product range
- Proven ability to sell some or all of our product range
- Proven ability to deliver excellent customer service to all of our customers
- Proven experience in achieving sales targets
- You\’ll be a confident, enthusiastic team player
- Your personal skills should include accuracy and numeracy as well as basic computer literacy
- You’ll possess a high degree of self motivation and a can-do attitude
- You’ll demonstrate a desire to succeed both individually and as co-leader of the team
What you\’ll get in return for your commitment:Staff DiscountsHealthcare Cash plansA company pension schemeLife CoverAccess to the Retail Trust, our well-being platform – offering a 24-hour helpline for a variety of support servicesDiscounts on 100`s of high street & online brands including restaurants, holidays, and shoppingRole specific training and developmentProactive promotion of internal candidatesPaid BreaksFree Tea & Coffee #J-18808-Ljbffr
Assistant Store Manager employer: Machine Mart Ltd
Contact Detail:
Machine Mart Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager
✨Tip Number 1
Familiarise yourself with our product range before the interview. Knowing the ins and outs of what we sell will not only impress us but also show your commitment to delivering excellent customer service.
✨Tip Number 2
Highlight your leadership skills during the interview. Share specific examples of how you've motivated a team in the past, as this role requires you to co-manage a small team effectively.
✨Tip Number 3
Prepare to discuss your experience with achieving sales targets. We want to hear about your strategies and successes, so think of concrete examples that demonstrate your ability to drive sales.
✨Tip Number 4
Show your enthusiasm for the role and the company. We value candidates who are genuinely excited about working with us, so let your passion shine through during the conversation.
We think you need these skills to ace Assistant Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in retail and customer service. Emphasise any supervisory roles you've held and specific achievements related to sales targets.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with the job description, particularly your ability to motivate a team and deliver excellent customer service.
Showcase Relevant Experience: When detailing your work history, focus on experiences that demonstrate your ability to lead a team and achieve sales goals. Use specific examples to illustrate your success in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Machine Mart Ltd
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll be co-managing a team. Be prepared to discuss your previous leadership experiences and how you've motivated teams in the past. Share specific examples of how you’ve led by example and achieved results.
✨Demonstrate Customer Service Excellence
This role requires a strong focus on customer experience. Prepare to talk about times when you went above and beyond for a customer. Highlight your ability to build rapport and provide honest advice, especially in challenging situations.
✨Know the Product Range
Familiarise yourself with the products the store offers. Being knowledgeable about the product range will not only help you answer questions confidently but also demonstrate your commitment to the role. Consider preparing a few key points about popular products or recent trends.
✨Prepare for Sales Target Discussions
Since achieving sales targets is crucial, be ready to discuss your past experiences with sales. Think of specific targets you've met or exceeded and the strategies you used to achieve them. This will show your potential employer that you're results-driven and capable of contributing to their goals.
