At a Glance
- Tasks: Co-manage a small team and ensure excellent customer service daily.
- Company: Join a dynamic retail environment focused on customer satisfaction and sales success.
- Benefits: Enjoy a supportive team culture and opportunities for personal growth.
- Why this job: Be part of a vibrant team, exceed customer expectations, and achieve sales targets together.
- Qualifications: Experience in retail or sales, with strong customer service and leadership skills required.
- Other info: Ideal for those looking to develop their management skills in a fast-paced setting.
The predicted salary is between 24000 - 36000 £ per year.
About The Role
What you'll be doing:
- Working with the Store Manager, you'll share joint responsibility for the day to day running of the store.
- You'll be leading by example, co-managing a small team of between 4 - 6 members of staff.
- You'll be committed to motivating your team to deliver a great customer experience as well as achieving challenging sales targets.
- With a commitment to offering honest advice, you will build rapport with customers, exceeding their expectations and reassuring them when they're bewildered by choice.
What you'll need - skills and experience:
- Proven experience in a retail customer service orientated or sales environment.
- Supervisory or junior management experience within a retail or field sales position, ideally in a hard goods environment.
- You'll have practical experience / knowledge of some or all of our product range.
- Proven ability to sell some or all of our product range.
- Proven ability to deliver excellent customer service to all of our customers.
- Proven experience in achieving sales targets.
- You'll be a confident, enthusiastic team player.
- Your personal skills should include accuracy and numeracy as well as basic computer literacy.
- You'll possess a high degree of self motivation and a can-do attitude.
- You'll demonstrate a desire to succeed both individually and as co-leader of the team.
Assistant Store Manager employer: Machine Mart Careers
Contact Detail:
Machine Mart Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager
✨Tip Number 1
Familiarise yourself with our product range before the interview. Knowing the ins and outs of what we sell will not only impress us but also show your commitment to providing excellent customer service.
✨Tip Number 2
Highlight your leadership skills during the interview. Share specific examples of how you've motivated a team in the past, as this role requires you to co-manage a small team effectively.
✨Tip Number 3
Prepare to discuss your experience with achieving sales targets. We want to hear about your strategies and successes, so think of concrete examples that demonstrate your ability to drive sales.
✨Tip Number 4
Show your enthusiasm for the role and the company. We value candidates who are genuinely excited about working with us, so let your passion shine through during the conversation.
We think you need these skills to ace Assistant Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail and customer service. Emphasise any supervisory roles you've held and specific achievements related to sales targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your ability to lead a team. Mention specific examples of how you've motivated staff or exceeded sales targets in previous roles.
Showcase Your Product Knowledge: If you have experience with the product range mentioned in the job description, be sure to include this in your application. Demonstrating knowledge of the products can set you apart from other candidates.
Highlight Customer Service Skills: Provide examples of how you've delivered excellent customer service in past positions. Use metrics or anecdotes to illustrate your ability to build rapport with customers and exceed their expectations.
How to prepare for a job interview at Machine Mart Careers
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll be co-managing a team. Be prepared to discuss your previous leadership experiences and how you motivated your team to achieve targets. Use specific examples to illustrate your ability to lead by example.
✨Demonstrate Product Knowledge
Familiarise yourself with the product range before the interview. Being able to discuss specific products and their benefits will show your commitment and understanding of the role, which is crucial in a retail environment.
✨Highlight Customer Service Experience
Prepare to share examples of how you've delivered excellent customer service in the past. Discuss situations where you exceeded customer expectations or resolved issues effectively, as this is key to the role.
✨Exhibit a Can-Do Attitude
Your enthusiasm and positive attitude can set you apart. Be ready to discuss how you approach challenges and maintain motivation, both for yourself and your team, especially when working towards sales targets.