At a Glance
- Tasks: Manage client relationships and deliver recruitment services efficiently.
- Company: Join Mach Recruitment, a leader in innovative recruitment solutions.
- Benefits: Competitive salary, flexible working hours, and career development opportunities.
- Other info: Fast-paced environment with opportunities for growth and learning.
- Why this job: Be part of a dynamic team making a real impact in recruitment.
- Qualifications: Experience in recruitment or customer service, strong communication skills.
The predicted salary is between 44000 - 44000 £ per year.
Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants. Are you looking for a new career opportunity? An exciting opportunity has arisen for an Account Manager.
Location: Wrexham Industrial Estate (LL13)
Shift: Sun-Thurs 7am-3pm
Salary: £28k up to £30k DOE
Job type: Perm
The Business
Mach Recruitment provide both on-site and branch recruitment services to suit any organisation's infrastructure. Supplying flexible and permanent labour at affordable rates, quickly and efficiently. Our unrivalled reputation for being innovative, original and proactive has helped us to become industry leaders.
The Role
An Account Coordinator/Manager will be working as part of a team to deliver the day-to-day servicing of a client/s against an agreed SLA or set of KPIs and is the daily management representative for Mach Recruitment.
Responsibilities
As Account Coordinator/Manager you will be responsible for the delivery of the agreed service provision, managing the day-to-day functions against an agreed SLA / KPI pack. Key responsibilities include:
- Working as part of a team to deliver our contractually agreed service provision.
- Management of the day-to-day client relationship on site with the General Manager / Site Lead and their management team.
- Working with the client's management team to develop recruitment forecasting on a monthly to quarterly basis.
- Reporting of KPIs on a daily basis.
- Support in developing service reviews for the client and be an active member of the presentation team delivering these.
- Managing candidate attraction through various forms of advertising and social media and relationships with job centres and training providers.
- Supporting the screening of candidates for interview.
- Accountable for candidate compliance eligibility to work in the UK prior to interviewing.
- Ensuring interview & selection criteria is completed efficiently and ethically.
- Ensuring new starters induction & training paperwork is completed as per our client contractual agreement.
- Ensuring we fill client requirements in regards to the number of temporary Mach workers required on a daily basis.
- Management of absence and retention of our temporary Mach workers.
- Ensuring we are compliant with UK legislation / regulations as per our agreed SLA / KPI, to include Agency Working Regulations 2010, The Working Time Regulations 1998, & Health & Safety Work Act 1974.
- Management of the temporary Mach workers in terms of rotas, time management, behavioural management, whilst a client retains supervisory control of the temporary Mach workers.
- Ensuring Mach workers sign in and out correctly using agreed electronic T & A / paper registers.
- Completion of weekly payroll hours, ensuring all temporary Mach workers are being paid the correct hours, pay rate and approved holidays.
- Control of company stock levels, ensuring all stock orders are in line with recruitment forecasting.
- Ability to gather due diligence in your local market / area.
- Working to maximise revenue / manage budget.
- Promotion of all Mach Recruitment services we can provide to a client.
- Working with other colleagues or clients on engagement activities for our workers.
- Representing Mach Recruitment in a positive light by conduct & your professionalism at all times.
- Work alongside your Line Manager, HR & Directors to enhance the service provision available to your client & internal projects to develop Mach Recruitment as a leading Managed Services Recruitment Business.
Experience / Attributes
We are looking to speak with Account coordinators who have the following experience / attributes:
- Managed Services recruitment OR large scale volume recruitment through a branch network.
- An understanding of legislation in the recruitment market.
- Customer service experience dealing with clients on a face-to-face basis, with ability to persuasively discuss points.
- Accuracy and attention to detail when dealing with large amounts of data.
- Not afraid to be hands-on and lead a team from the front.
- Good communication skills including the ability to listen to others.
- Ability to manage multiple tasks with differing deadlines in a fast-paced environment.
- Ability to work independently to problem solve & make rational business decisions, which can be justified.
- Good Microsoft skills Outlook / Word / Excel.
- Capable of working with a team to present to internal & external stakeholders.
- Ability to be flexible around the needs of the business.
- Ambitious and driven to take a business to the next level.
- Working hours may vary and flexibility ultimately is required due to the nature of the business.
Account Executive/Account Manager - Recruitment in Conwy employer: Mach Recruitment
Mach Recruitment is an exceptional employer located in the vibrant Wrexham Industrial Estate, offering a dynamic work environment where innovation and enthusiasm are highly valued. With a strong focus on employee growth, we provide comprehensive training and development opportunities, ensuring that our team members can thrive in their roles while contributing to our reputation as industry leaders. Join us for a rewarding career where your contributions are recognised and you can make a meaningful impact in the recruitment sector.
StudySmarter Expert Advice🤫
We think this is how you could land Account Executive/Account Manager - Recruitment in Conwy
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Mach Recruitment!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Mach Recruitment.
We think you need these skills to ace Account Executive/Account Manager - Recruitment in Conwy
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Mach Recruitment. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Mach Recruitment and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Mach Recruitment. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Mach Recruitment's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Mach Recruitment
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Mach Recruitment.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Mach Recruitment will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Mach Recruitment and how you would contribute to adapting HR strategies.
