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- Tasks: Manage client relationships and coordinate recruitment services in a dynamic team environment.
- Company: Join Mach Recruitment, a leader in innovative recruitment solutions.
- Benefits: Earn £13.50 per hour with flexible working hours and career growth opportunities.
- Why this job: Be part of a proactive team making a real impact in the recruitment industry.
- Qualifications: Experience in recruitment or customer service, strong communication skills, and attention to detail.
- Other info: Fast-paced environment with opportunities for personal and professional development.
The predicted salary is between 11 - 16 £ per hour.
The BusinessMach Recruitment provides both on-site and branch recruitment services to suit any organisation's infrastructure. Supplying flexible and permanent labour at affordable rates, quickly and efficiently. Our unrivalled reputation for being innovative, original and proactive has helped us to become industry leaders.
An Account Coordinator will be working as part of a team to deliver the day-to-day servicing of a client/s against an agreed SLA or set of KPIs and is the daily management representative for Mach Recruitment.
Salary: £13.50 per hour
Location: Leeds, L9
Shift: Saturday and Sunday
Responsibilities:
- Delivery of the agreed service provision, managing the day-to-day functions against an agreed SLA / KPI pack.
- Management of the day-to-day client relationship on site with the General Manager / Site Lead and their management team.
- Working with the client's management team to develop recruitment forecasting on a monthly to quarterly basis.
- Reporting of KPIs on a daily basis.
- Support in developing service reviews for the client and be an active member of the presentation team delivering these.
- Managing candidate attraction through various forms of advertising and social media and relationships with job centres and training providers.
- Supporting the screening of candidates for interview.
- Accountable for candidate compliance eligibility to work in the UK prior to interviewing.
- Ensuring interview & selection criteria is completed efficiently and ethically.
- Ensuring new starters induction & training paperwork is completed as per our client contractual agreement.
- Ensuring we fill client requirements in regards to the number of temporary Mach workers required on a daily basis.
- Management of absence and retention of our temporary Mach workers.
- Ensuring we are compliant with UK legislation / regulations as per our agreed SLA / KPI, to include Agency Working Regulations 2010, The Working Time Regulations 1998, & Health & Safety Work Act 1974.
- Management of the temporary Mach workers in terms of rotas, time management, behavioural management, whilst a client retains supervisory control of the temporary Mach workers.
- Ensuring Mach workers sign in and out correctly using agreed electronic T & A / paper registers.
- Completion of weekly payroll hours, ensuring all temporary Mach workers are being paid the correct hours, pay rate and approved holidays.
- Control of company stock levels, ensuring all stock orders are in line with recruitment forecasting.
- Ability to gather due diligence in your local market / area.
- Working to maximise revenue / manage budget.
- Promotion of all Mach Recruitment services we can provide to a client.
- Working with other colleagues or clients on engagement activities for our workers.
- Representing Mach Recruitment in a positive light by conduct & your professionalism at all times.
- Work alongside your Line Manager, HR & Directors to enhance the service provision available to your client & internal projects to develop Mach Recruitment as a leading Managed Services Recruitment Business.
Experience / Attributes:
- Managed Services recruitment OR Large scale volume recruitment through a branch network.
- An understanding of legislation in the recruitment market.
- Customer service experience dealing with clients on a face-to-face basis, with ability to persuasively discuss points.
- Accuracy and attention to detail when dealing with large amounts of data.
- Not afraid to be hands-on and lead a team from the front.
- Good communication skills including the ability to listen to others.
- Ability to manage multiple tasks with differing deadlines in a fast-paced environment.
- Ability to work independently to problem solve & make rational business decisions, which can be justified.
- Good Microsoft skills - Outlook / Word / Excel.
- Capable of working with a team to present to internal & external stakeholders.
- Ability to be flexible around the needs of the business.
- Ambitious and driven to take a business to the next level.
- Working hours may vary and flexibility ultimately is required due to the nature of the business.
Mach Recruitment acts as an Employer for this vacancy.
Account Coordinator in Leeds employer: Mach Recruitment Ltd
Contact Detail:
Mach Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Coordinator in Leeds
✨Tip Number 1
Get to know the company inside out! Research Mach Recruitment's values, services, and recent projects. This way, when you chat with them, you can show off your knowledge and enthusiasm, making you stand out from the crowd.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to account coordination. Think about how your past experiences align with the role's responsibilities, especially around client management and KPI reporting.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Mach Recruitment.
We think you need these skills to ace Account Coordinator in Leeds
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Account Coordinator role. Highlight your relevant experience in managed services recruitment or large-scale volume recruitment, and show us how you can meet our SLAs and KPIs.
Show Off Your Communication Skills: Since you'll be dealing with clients face-to-face, it's crucial to demonstrate your communication skills. Use clear and concise language in your application, and don’t shy away from sharing examples of how you've effectively managed client relationships in the past.
Be Detail-Oriented: Attention to detail is key in this role, especially when managing data and compliance. Make sure your application is free from typos and errors, and consider including specific examples that showcase your accuracy in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you're proactive and keen to join our team!
How to prepare for a job interview at Mach Recruitment Ltd
✨Know Your Stuff
Before heading into the interview, make sure you understand the role of an Account Coordinator inside out. Familiarise yourself with the key responsibilities mentioned in the job description, like managing client relationships and reporting KPIs. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role involves a lot of client interaction, be prepared to discuss your customer service experience. Think of specific examples where you've successfully dealt with clients or resolved issues. This will demonstrate your ability to handle face-to-face interactions and persuade effectively.
✨Be Data Savvy
Attention to detail is crucial for this position, especially when dealing with large amounts of data. Brush up on your Microsoft skills, particularly Excel, and be ready to talk about how you've used data in previous roles. You might even want to prepare a few examples of how you've ensured accuracy in your work.
✨Demonstrate Team Spirit
As an Account Coordinator, you'll be working closely with a team. Be ready to share experiences where you've collaborated effectively with others. Highlight your ability to lead from the front and support your colleagues, as this will show that you're a team player who can contribute positively to the work environment.
