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- Tasks: Support IT infrastructure and services across all company sites with hands-on troubleshooting.
- Company: Join a successful FMCG business with a focus on innovation and efficiency.
- Benefits: Competitive salary, pension, and on-site parking.
- Other info: Flexible working hours and opportunities for professional growth.
- Why this job: Gain valuable experience in a dynamic environment while making a real impact.
- Qualifications: Experience in desktop/server environments and strong technical skills required.
The predicted salary is between 36000 - 60000 £ per year.
Our client, a successful FMCG business, is seeking an IT Support Engineer to support for an 18+ months period (maternity cover) supporting the IT infrastructure and services used across all company sites, ensuring its integrity, efficiency, availability, and security. Reports directly to the IT Infrastructure and Services Manager.
Responsibilities:
- Provide advanced and high-quality IT user support
- Proactive and reactive IT system maintenance
- 3rd line hands-on role with an interesting variety of enterprise hardware and software
Experience:
- Several years of experience gained in desktop and server environments within medium-sized business environments
- Support Windows workstations, HP network equipment, HP Servers, Virtualisation environments (Hyper-V and VMWare), Active Directory, Microsoft 365, and enterprise Wi-Fi, Cloud Services
- Strong technical and diagnostic skills across a range of common network, server, client workstation, and software products
- Evaluation, testing, and review of new IT infrastructure and systems, policies, and processes
- Assisting/supporting internal customers with IT support queries
Skills Required:
- Degree or higher-level qualification
- Business or Engineering background/understanding is highly advantageous
- Interest in Manufacturing
- Strong IT and Excel skills, understand and interpret IT and business systems
- Excellent communication skills, educate and influence
The Role:
- 8.30am – 4.30pm or 9am-5pm Monday - Friday
- Salary - depending on experience
- Pension
- On-site parking
Mach are acting as an agent for this vacancy.
Information Technology Support Engineer (IT) employer: Mach Recruitment Ltd
Contact Detail:
Mach Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information Technology Support Engineer (IT)
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, attend industry events, and don’t be shy about letting people know you’re on the hunt for an IT Support Engineer role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your hands-on experience with Windows workstations, HP servers, and virtualisation environments. Share specific examples of how you've tackled IT challenges in the past.
✨Tip Number 3
Prepare for those tricky technical questions! Brush up on your knowledge of Active Directory, Microsoft 365, and network diagnostics. Being able to demonstrate your problem-solving skills on the spot can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that IT Support Engineer gig. Plus, applying directly shows your enthusiasm and commitment to joining the team.
We think you need these skills to ace Information Technology Support Engineer (IT)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Support Engineer role. Highlight your experience with desktop and server environments, and don’t forget to mention your skills in Windows workstations, HP equipment, and virtualisation technologies like Hyper-V and VMWare.
Show Off Your Skills: In your cover letter, showcase your strong technical and diagnostic skills. Give examples of how you've tackled IT support queries in the past and how you’ve maintained IT systems to ensure their integrity and security.
Be Clear and Concise: When writing your application, keep it clear and concise. Use bullet points where possible to make it easy for us to read through your qualifications and experiences quickly. We love a well-structured application!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Mach Recruitment Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially around Windows workstations, HP servers, and virtualisation environments like Hyper-V and VMWare. Be ready to discuss your hands-on experience with these technologies and how you've tackled issues in the past.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've provided advanced IT support in previous roles. Think about specific challenges you've faced and how you resolved them, particularly in a medium-sized business environment. This will demonstrate your diagnostic skills and ability to maintain IT systems effectively.
✨Communicate Clearly and Confidently
Since excellent communication is key for this role, practice explaining complex IT concepts in simple terms. You might be asked to educate or influence internal customers, so being able to convey your knowledge clearly will set you apart.
✨Research the Company Culture
Get to know the FMCG business you're interviewing with. Understanding their values and how they operate can help you tailor your responses and show that you're a good fit for their team. Plus, it’ll give you some great questions to ask at the end of the interview!