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For Companies At a Glance
- Tasks: Provide top-notch IT support and maintain company infrastructure across all sites.
- Company: Join a successful FMCG business with a focus on innovation.
- Benefits: Competitive salary, pension, and on-site parking.
- Why this job: Gain hands-on experience in a dynamic IT environment while making a real impact.
- Qualifications: Experience in desktop/server environments and strong technical skills required.
- Other info: Flexible working hours and opportunities for professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Our client, a successful FMCG business, is seeking an IT Support Engineer to support for an 18+ months period (maternity cover) supporting the IT infrastructure and services used across all company sites, ensuring its integrity, efficiency, availability, and security. Reports directly to the IT Infrastructure and Services Manager.
Responsibilities:
- Provide advanced and high-quality IT user support
- Proactive and reactive IT system maintenance
- 3rd line hands-on role with an interesting variety of enterprise hardware and software
Experience:
- Several years of experience gained in desktop and server environments within medium-sized business environments
- Support Windows workstations, HP network equipment, HP Servers, Virtualisation environments (Hyper-V and VMWare), Active Directory, Microsoft 365, and enterprise Wi-Fi, Cloud Services
- Strong technical and diagnostic skills across a range of common network, server, client workstation, and software products
- Evaluation, testing, and review of new IT infrastructure and systems, policies, and processes
- Assisting/supporting internal customers with IT support queries
Skills Required:
- Degree or higher-level qualification
- Business or Engineering background/understanding is highly advantageous
- Interest in Manufacturing
- Strong IT and Excel skills, understand and interpret IT and business systems
- Excellent communication skills, educate and influence
The Role:
- 8.30am – 4.30pm or 9am-5pm, Monday - Friday
- Salary - depending on experience
- Pension
- On-site parking
Mach are acting as an agent for this vacancy.
Information Technology Support Engineer (IT) in Birmingham employer: Mach Recruitment Ltd
Contact Detail:
Mach Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information Technology Support Engineer (IT) in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work in FMCG or similar industries. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your technical know-how during interviews. Bring examples of how you've tackled IT issues in the past, especially with Windows, servers, and virtualisation.
✨Tip Number 3
Be proactive! If you see a company you're keen on, don’t wait for them to post a job. Reach out directly through our website and express your interest. You never know what opportunities might be available!
✨Tip Number 4
Brush up on your communication skills! As an IT Support Engineer, you'll need to explain complex tech stuff to non-tech folks. Practice explaining your past projects in simple terms to show you can educate and influence effectively.
We think you need these skills to ace Information Technology Support Engineer (IT) in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Support Engineer role. Highlight your experience with desktop and server environments, and don’t forget to mention your skills in Windows workstations, HP network equipment, and virtualisation environments like Hyper-V and VMWare.
Show Off Your Skills: In your cover letter, showcase your strong technical and diagnostic skills. Talk about specific instances where you've provided advanced IT user support or maintained IT systems, as this will resonate well with us at StudySmarter.
Be Clear and Concise: When writing your application, keep it clear and concise. Use bullet points for your skills and experiences to make it easy for us to see why you’re a great fit for the role. We love straightforward applications!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, we love seeing candidates who follow the process!
How to prepare for a job interview at Mach Recruitment Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially around Windows workstations, HP servers, and virtualisation environments like Hyper-V and VMWare. Be ready to discuss your hands-on experience with these technologies and how you've tackled issues in the past.
✨Show Off Your Problem-Solving Skills
Prepare to share specific examples of how you've provided advanced IT support or resolved complex issues. Think about times when you had to be proactive or reactive in maintaining IT systems and how you ensured their integrity and security.
✨Communicate Clearly and Confidently
Since excellent communication is key for this role, practice explaining technical concepts in simple terms. You might be asked to educate or influence internal customers, so being able to convey your ideas clearly will set you apart.
✨Understand the Business Context
Having a background in business or engineering can be advantageous, so do some research on the FMCG sector and how IT supports it. This will help you demonstrate your understanding of how IT infrastructure impacts overall business operations during the interview.
