At a Glance
- Tasks: Join our team as an Accounts Coordinator, managing client relationships and daily operations.
- Company: BusinessMach Recruitment is a leading provider of flexible recruitment services.
- Benefits: Enjoy a competitive salary up to £28,000 and opportunities for career growth.
- Why this job: Be part of an innovative team that values your input and fosters professional development.
- Qualifications: Experience in managed services recruitment or large-scale volume recruitment is essential.
- Other info: Flexibility in working hours is required to meet business needs.
The predicted salary is between 22400 - 28000 £ per year.
The BusinessMach Recruitment provide both on-site and branch recruitment services to suit any organisation's infrastructure. Supplying flexible and permanent labour at affordable rates, quickly and efficiently. Our unrivalled reputation for being innovative, original and proactive has helped us to become industry leaders.
An Account Coordinator will be working as part of a team to deliver the day-to-day servicing of a client/s against an agreed SLA or set of KPIs and is the daily management representative for Mach Recruitment.
Salary: up to £28,000 depending on experience
Location: Fareham, PO14
Responsibilities:
- Delivery of the agreed service provision, managing the day-to-day functions against an agreed SLA / KPI pack.
- Management of the day-to-day client relationship on site with the General Manager / Site Lead and their management team.
- Working with the client's management team to develop recruitment forecasting on a monthly to quarterly basis.
- Reporting of KPIs on a daily basis.
- Support in developing service reviews for the client and be an active member of the presentation team delivering these.
- Managing candidate attraction through various forms of advertising and social media and relationships with job centres and training providers.
- Supporting the screening of candidates for interview.
- Accountable for candidate compliance eligibility to work in the UK prior to interviewing.
- Ensuring interview & selection criteria is completed efficiently and ethically.
- Ensuring new starters induction & training paperwork is completed as per our client contractual agreement.
- Ensuring we fill client requirements in regards to the number of temporary Mach workers required on a daily basis.
- Management of absence and retention of our temporary Mach workers.
- Ensuring we are compliant with UK legislation / regulations as per our agreed SLA / KPI, to include Agency Working Regulations 2010, The Working Time Regulations 1998, & Health & Safety Work Act 1974.
- Management of the temporary Mach workers in terms of rotas, time management, behavioural management, whilst a client retains supervisory control of the temporary Mach workers.
- Ensuring Mach workers sign in and out correctly using agreed electronic T & A / paper registers.
- Completion of weekly payroll hours, ensuring all temporary Mach workers are being paid the correct hours, pay rate and approved holidays.
- Control of company stock levels, ensuring all stock orders are in line with recruitment forecasting.
- Ability to gather due diligence in your local market / area.
- Working to maximise revenue / manage budget.
- Promotion of all Mach Recruitment services we can provide to a client.
- Working with other colleagues or clients on engagement activities for our workers.
- Representing Mach Recruitment in a positive light by conduct & your professionalism at all times.
- Work alongside your Line Manager, HR & Directors to enhance the service provision available to your client & internal projects to develop Mach Recruitment as a leading Managed Services Recruitment Business.
Experience / Attributes:
- Managed Services recruitment OR Large scale volume recruitment through a branch network.
- An understanding of legislation in the recruitment market.
- Customer service experience dealing with clients on a face-to-face basis, with ability to persuasively discuss points.
- Accuracy and attention to detail when dealing with large amounts of data.
- Not afraid to be hands-on and lead a team from the front.
- Good communication skills including the ability to listen to others.
- Ability to manage multiple tasks with differing deadlines in a fast-paced environment.
- Ability to work independently to problem solve & make rational business decisions, which can be justified.
- Good Microsoft skills - Outlook / Word / Excel.
- Capable of working with a team to present to internal & external stakeholders.
- Ability to be flexible around the needs of the business.
- Ambitious and driven to take a business to the next level.
- Working hours may vary and flexibility ultimately is required due to the nature of the business.
Mach Recruitment acts as an Employer for this vacancy.
Accounts Coordinator in Fareham employer: Mach Recruitment Ltd
Contact Detail:
Mach Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accounts Coordinator in Fareham
✨Tip Number 1
Familiarise yourself with the key performance indicators (KPIs) and service level agreements (SLAs) relevant to the role. Understanding these metrics will help you demonstrate your ability to meet client expectations during interviews.
✨Tip Number 2
Network with professionals in the recruitment industry, especially those who have experience in managed services or large-scale volume recruitment. This can provide you with insights and potentially valuable connections that could lead to job opportunities.
✨Tip Number 3
Showcase your customer service skills by preparing examples of how you've successfully managed client relationships in the past. Being able to discuss specific situations where you resolved issues or improved service will set you apart.
✨Tip Number 4
Brush up on your Microsoft Office skills, particularly Excel, as data management is a crucial part of the role. Being able to confidently handle data and present it effectively will be a significant advantage in your application.
We think you need these skills to ace Accounts Coordinator in Fareham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managed services recruitment or large-scale volume recruitment. Emphasise your customer service skills and any experience dealing with clients face-to-face.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the responsibilities and attributes mentioned in the job description. Use examples from your past experiences to demonstrate how you meet their requirements.
Highlight Key Skills: In your application, focus on key skills such as attention to detail, communication abilities, and proficiency in Microsoft Office. Mention any experience you have with managing multiple tasks in a fast-paced environment.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Mach Recruitment Ltd
✨Understand the Role
Make sure you thoroughly understand the responsibilities of an Accounts Coordinator. Familiarise yourself with key terms like SLA, KPI, and compliance regulations. This will help you answer questions confidently and demonstrate your knowledge of the industry.
✨Showcase Your Customer Service Skills
Since the role involves managing client relationships, be prepared to discuss your previous customer service experiences. Share specific examples where you successfully handled client interactions or resolved issues, highlighting your communication skills and ability to work under pressure.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Think of examples from your past experiences where you had to manage multiple tasks or lead a team, and be ready to explain your thought process.
✨Demonstrate Attention to Detail
Given the importance of accuracy in this role, be prepared to discuss how you ensure attention to detail in your work. You might want to mention any tools or methods you use to keep track of data and maintain high standards in your tasks.