At a Glance
- Tasks: Repair and maintain MacGregor products while ensuring top-notch service.
- Company: Join a global leader in marine technology with a focus on teamwork.
- Benefits: Enjoy remote work, professional growth, and a diverse team environment.
- Other info: Flexible hours and travel opportunities for adventurous spirits.
- Why this job: Make a real impact in the marine industry while developing your skills.
- Qualifications: Electrical or hydraulic background with field service experience preferred.
The predicted salary is between 35000 - 45000 € per year.
The purpose of the role is to repair and maintenance work for MacGregor product range. You will ensure the work is carried out efficiently, accurately, in a friendly manner and supporting management and the rest of the organization in necessary areas. As a Service Engineer, you will also be responsible to support Service overall goals.
Your day‑to‑day responsibilities will include ensuring that all activities comply with the Integrated Management System (IMS), QHSE and other rules and requirements according to MacGregor standards.
- Professionally supervise and/or perform service activities (overhauls, inspections) preventative maintenance and corrective actions on MacGregor and equivalent equipment.
- Establish and maintain good relationships with both internal and external customers.
- Enable feedback from customers and the service market in general to reach the appropriate MacGregor organization.
- Stay up to date with relevant developments, routines, processes and news within MacGregor major customers active in business area.
- Cooperation with the other MacGregor service stations and installation division.
- Follow all site safety rules, agreed working practices and environmental requirements.
- Recognize service and spares sales opportunities and communicate that to the relevant persons.
- Carrying out planned and corrective maintenance/repairs, including onboard inspections of equipment.
- Work overtime hours and during weekends when required, willing to travel frequently.
This role is part of our Global Services Division. Reporting directly to the Operations Superintendent, this position is fully remote. Although the position belongs to our Gateshead branch, our primary focus for this recruitment is to find a candidate residing in the Liverpool area.
We are looking for a person with electrical, hydraulic background and field service experience. Mechanical skills would be an advantage. As a person you are cooperative, customer oriented and have technical skills. Ideally you have Technical education or college level or similar relevant experience - as a minimum. At least 5 years experience on similar position. Openness to business travel and irregular working hours. Experience in marine/shipyard sector - preferred. Hands on skills in performing repair jobs. Customer oriented mindset - to build a long term relationship.
Remote position with opportunities for professional growth and collaboration across an international team. MacGregor is an equal opportunity employer. We recognise that diversity is key to our continued success, and strive to maintain a fair and equitable recruitment process for all applicants.
Do you have questions regarding the role? Please contact Kim Morgan, Operations Superintendent at kim.morgan@macgregor.com.
Service Engineer employer: Macgregor
MacGregor is an exceptional employer, offering a fully remote Service Engineer position that allows for flexibility and work-life balance while being part of a dynamic international team. With a strong commitment to professional growth, diversity, and a supportive work culture, employees are encouraged to develop their skills and build long-term relationships with customers in the marine sector. The Gateshead branch fosters collaboration and innovation, making it an attractive workplace for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Service Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the marine and engineering sectors. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! If you’ve got hands-on experience, don’t be shy about it. Bring examples of your work or even share a quick video of you in action during interviews.
✨Tip Number 3
Be ready to travel! Since this role involves frequent travel, make sure you’re prepared to discuss your flexibility and willingness to adapt to different working hours.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Service Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Service Engineer role. Highlight your electrical and hydraulic background, as well as any relevant field service experience. We want to see how your skills match up with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for MacGregor. Share your customer-oriented mindset and any hands-on skills you have that relate to the job. We love a good story!
Show Off Your Technical Skills:In your application, don’t forget to showcase your technical skills and any relevant education. If you've got experience in the marine or shipyard sector, make sure to mention it! We’re keen on candidates who can hit the ground running.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy and ensures your application goes straight to us. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at Macgregor
✨Know Your Stuff
Make sure you brush up on your electrical and hydraulic knowledge, as well as any relevant experience in the marine or shipyard sector. Be ready to discuss specific examples of your past work, especially any repair jobs or maintenance tasks you've handled.
✨Show Your Customer Focus
Since this role is all about building relationships with customers, think of instances where you've gone above and beyond for a client. Prepare to share how you’ve maintained good relationships and how you handle feedback from customers.
✨Be Ready for Flexibility
This position may require overtime and travel, so be prepared to discuss your availability. Highlight any previous experiences where you had to adapt to irregular hours or travel demands, showing that you're flexible and committed.
✨Understand MacGregor's Standards
Familiarise yourself with MacGregor’s Integrated Management System (IMS) and their QHSE standards. Being able to speak knowledgeably about these will show that you’re serious about compliance and safety, which is crucial for the role.
