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- Tasks: Repair and maintain MacGregor products while ensuring top-notch service.
- Company: Join a global leader in marine technology with a focus on teamwork.
- Benefits: Enjoy remote work, professional growth, and a diverse team environment.
- Other info: Flexible hours and travel opportunities for adventurous spirits.
- Why this job: Make a real impact in the marine industry while developing your skills.
- Qualifications: Electrical or hydraulic background with field service experience preferred.
The predicted salary is between 35000 - 45000 £ per year.
The purpose of the role is to repair and maintenance work for MacGregor product range. You will ensure the work is carried out efficiently, accurately, in a friendly manner and supporting management and the rest of the organization in necessary areas. As a Service Engineer, you will also be responsible to support Service overall goals.
Your day‑to‑day responsibilities will include ensuring that all activities comply with the Integrated Management System (IMS), QHSE and other rules and requirements according to MacGregor standards.
- Professionally supervise and/or perform service activities (overhauls, inspections) preventative maintenance and corrective actions on MacGregor and equivalent equipment.
- Establish and maintain good relationships with both internal and external customers.
- Enable feedback from customers and the service market in general to reach the appropriate MacGregor organization.
- Stay up to date with relevant developments, routines, processes and news within MacGregor major customers active in business area.
- Cooperation with the other MacGregor service stations and installation division.
- Follow all site safety rules, agreed working practices and environmental requirements.
- Recognize service and spares sales opportunities and communicate that to the relevant persons.
- Carrying out planned and corrective maintenance/repairs, including onboard inspections of equipment.
- Work overtime hours and during weekends when required, willing to travel frequently.
This role is part of our Global Services Division. Reporting directly to the Operations Superintendent, this position is fully remote. Although the position belongs to our Gateshead branch, our primary focus for this recruitment is to find a candidate residing in the Liverpool area.
We are looking for a person with electrical, hydraulic background and field service experience. Mechanical skills would be an advantage. As a person you are cooperative, customer oriented and have technical skills.
Ideally you have:
- Technical education or college level or similar relevant experience - as a minimum.
- At least 5 years experience on similar position.
- Openness to business travel and irregular working hours.
- Experience in marine/shipyard sector - preferred.
- Hands on skills in performing repair jobs.
- Customer oriented mindset - to build a long term relationship.
Remote position with opportunities for professional growth and collaboration across an international team. MacGregor is an equal opportunity employer. We recognise that diversity is key to our continued success, and strive to maintain a fair and equitable recruitment process for all applicants.
Do you have questions regarding the role? Please contact Kim Morgan, Operations Superintendent at kim.morgan@macgregor.com.
Service Engineer in Liverpool employer: Macgregor
Contact Detail:
Macgregor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer in Liverpool
✨Tip Number 1
Network like a pro! Reach out to your connections in the marine and engineering sectors. Attend industry events or join online forums where you can meet potential employers or colleagues who might know of openings.
✨Tip Number 2
Show off your skills! If you have hands-on experience, consider creating a portfolio or a video showcasing your repair jobs and maintenance work. This can really set you apart from other candidates.
✨Tip Number 3
Be proactive! Don’t just wait for job postings. Reach out directly to companies like MacGregor through our website. Express your interest in working with them and highlight how your skills align with their needs.
✨Tip Number 4
Prepare for interviews by brushing up on your technical knowledge and customer service skills. Be ready to discuss how you’ve built relationships with clients in the past and how you can contribute to the team’s goals.
We think you need these skills to ace Service Engineer in Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in electrical and hydraulic fields. We want to see how your skills match up with the Service Engineer role, so don’t be shy about showcasing your hands-on repair jobs and customer-oriented mindset!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for MacGregor. We love seeing enthusiasm for the marine/shipyard sector, so let us know what excites you about this industry and how you can contribute to our goals.
Showcase Your Soft Skills: Being cooperative and customer-oriented is key for us at MacGregor. In your application, share examples of how you've built strong relationships with customers or worked effectively in teams. We want to see that you can not only do the job but also fit into our friendly culture!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people. Plus, it shows us you’re serious about joining our team at MacGregor!
How to prepare for a job interview at Macgregor
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to electrical and hydraulic systems. Be ready to discuss your hands-on experience with repairs and maintenance, as well as any specific projects you've worked on in the marine or shipyard sector.
✨Show Your Customer Focus
Since this role is all about building relationships, think of examples where you've gone above and beyond for a customer. Prepare to share how you’ve handled feedback and turned it into positive outcomes, demonstrating your customer-oriented mindset.
✨Be Ready to Travel
As the job requires flexibility with travel and irregular hours, be prepared to discuss your availability. Highlight any previous experiences where you successfully managed travel commitments while maintaining work quality.
✨Safety First
Familiarise yourself with safety protocols and environmental requirements relevant to the role. Be ready to discuss how you’ve adhered to safety standards in past positions, as this will show your commitment to compliance and teamwork.