At a Glance
- Tasks: Welcome students, resolve queries, and manage administrative tasks efficiently.
- Company: Leading learning and training provider in central Leeds.
- Benefits: Competitive salary, generous leave, and discounts on training courses.
- Other info: Fixed term maternity cover with opportunities for personal growth.
- Why this job: Make a positive impact on student experiences while gaining valuable skills.
- Qualifications: Customer service experience and excellent communication skills required.
The predicted salary is between 21255 - 21255 £ per year.
About the job
MacGregor Recruitment are recruiting for an experienced Receptionist / Administrator to join a leading learning and training provider based in central Leeds as a Student Experience Officer. Please note that this role is offered as a fixed term maternity cover role. The hours of work are usually 08.30-17.00 Monday to Friday (37.5 hours per week), however some flexibility is required to occasionally cover tests held on the weekends.
The role:
- To provide a welcoming presence at the front desk, welcoming and meeting students
- Provide accurate information to students, resolve queries and respond to enquiries
- Ensure all administrative tasks within the remit of Student Experience are completed efficiently such as generating class lists & updating student databases
- Set up rooms, and ensure that the offices and break-out areas are presentable
- Report and follow up on any building related issues, liaising with contractors as required
- Maintain effective working relationships with building security and management teams
- Help invigilate tests being held, help with passwords and logging on
Skills & Experience:
- Experience working in a customer focused environment
- Excellent people skills, with a helpful, personable and proactive approach
- Excellent communication skills face to face, telephone and written
- Experience in solving challenges at short notice
- Able to commit to fulfil the 15 month maternity cover contract
Package:
- Fixed term role with an annual salary of £21,255
- 28 days annual leave + option to purchase more
- Season ticket loan and cycle to work scheme
- Big discounts on training courses for you and your family
- Private medical, income protection, pension and life insurance
- 24/7 confidential helpline providing counselling and other support services
- Maternity, Adoption, Shared Parental and Paternity/Partner pay which is well above statutory levels
Please note: This role involves working with learners who are under 18 years old and is exempt from the Rehabilitation of Offenders Act 1974. Recruitment checks are undertaken in accordance with our background checking policy. Successful applicants will be required to undertake an Enhanced Disclosure (including children's barred list) via the Disclosure and Barring Service (DBS) check to confirm their suitability to work with children and young people.
Student Experience Officer (Maternity cover contract) in Leeds employer: MacGregor Recruitment Solutions
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Contact Details:
MacGregor Recruitment Solutions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Student Experience Officer (Maternity cover contract) in Leeds
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We think you need these skills to ace Student Experience Officer (Maternity cover contract) in Leeds
Some tips for your application 🫡
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Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that MacGregor Recruitment Solutions might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
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