At a Glance
- Tasks: Assist in managing branch operations and deliver excellent customer service.
- Company: Independent supplier of windows and doors with multiple branches in the South East.
- Benefits: Competitive salary, uncapped bonus, 28 days holiday, and no weekend work.
- Other info: Flexible hours and career growth potential in a supportive environment.
- Why this job: Great opportunity to step up from hands-on roles and develop management skills.
- Qualifications: Experience in windows and doors or builders trade supply is essential.
The predicted salary is between 25765 - 31491 £ per year.
MacGregor Recruitment are recruiting on behalf of an independent supplier of windows and doors to trade who have a number of branches across the South East, and who have a great opportunity for an Assistant Manager to join their Crawley trade counter branch!
With a fantastic package on offer to the right person, in our opinion this is an excellent opportunity for an experienced Window & Door Branch Assistant, Window Order Processor, an experienced Trade Counter Assistant or perhaps a Window Installer who is looking for an opportunity to get off the tools!
Assistant Manager role:
- Working closely with the Branch Manager this is a hands-on role where you will be involved in all aspects of the branch operations.
- You will build relationships with your customers, answer queries and deliver a great customer experience.
- Process quotes and orders for windows and doors - training can be provided.
- Make calls to customers to chase up quotes, update on their orders and to arrange collections or deliveries.
- Contact potential customers to introduce your services and products.
- Receive deliveries and store correctly in the warehouse and to prepare orders for customers (some heavy lifting).
- Delivery driving of customer orders to site.
- Deputising for the Branch Manager - opening and closing the branch, running the shift, cashing up and reporting the figures etc - training provided.
Skills & Experience:
- Technical knowledge of windows and doors - or experience within the builders trade supply sector - is essential.
- Flexible, proactive and a hands-on approach to help out across the branch operations.
- Great people skills is the key to success - able to build and maintain great relationships with your trade customers.
- A valid driving licence is essential.
The Package:
- Basic £28k.
- Uncapped bonus - giving an OTE of £36k a year.
- 07.30-16.00 Monday to Friday - no Saturdays.
- 28 days holiday a year, inclusive of statutory. This increases 1 day a year with service to a max of 33 days incl. statutory.
Assistant Manager in Crawley employer: MacGregor Recruitment Solutions
Join a forward-thinking UK manufacturing business that values innovation and efficiency in its operations. As a CNC Process Development Engineer, you'll benefit from a collaborative work culture that encourages professional growth and development, supported by the latest technology and systems. With a focus on continuous improvement and employee engagement, this company offers a rewarding environment where your contributions directly impact production success.
Contact Details:
MacGregor Recruitment Solutions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Crawley
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like MacGregor Recruitment Solutions, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like MacGregor Recruitment Solutions!
We think you need these skills to ace Assistant Manager in Crawley
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at MacGregor Recruitment Solutions, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at MacGregor Recruitment Solutions and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show MacGregor Recruitment Solutions that you’re ready to jump in and contribute right away!
How to prepare for a job interview at MacGregor Recruitment Solutions
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
