We are looking for an enthusiastic and customer-focused individual to join our Clothing & Workwear team at MacGregor Industrial Supplies.
This is a varied internal sales role where you’ll work directly with customers, helping them find the right clothing, workwear and PPE solutions for their business. You’ll handle enquiries, prepare quotations, process orders and build strong relationships with both new and existing customers.
You don’t need to know everything about workwear from day one. We’re looking for someone with a positive attitude, strong customer service skills and the confidence to talk to customers and identify what they need.
What you'll be doing
- Responding to customer enquiries by phone, email and in person
- Providing advice on clothing, workwear and related products
- Preparing quotations and following them through to order
- Processing customer orders accurately and efficiently
- Proactively following up quotations and sales opportunities
- Building strong relationships with existing customers
- Identifying opportunities to increase sales and introduce customers to our wider product range
- Working closely with our Branding and Embroidery team on personalised workwear orders
- Liaising with suppliers regarding products, pricing and availability
- Keeping customers updated on their orders
- Supporting the wider sales team and contributing towards departmental sales and margin targets
- Ensuring customers receive a consistently high standard of service
What we're looking for
We’d like to hear from you if you:
- Enjoy working with customers and building relationships
- Have previous sales, retail or customer service experience
- Are confident communicating by telephone, email and face-to-face
- Are organised and comfortable managing several customer enquiries at once
- Are comfortable using computer systems
- Have a proactive approach and are willing to follow up opportunities rather than simply wait for orders
- Enjoy working as part of a team
Previous experience within clothing, workwear, PPE or industrial supplies would be an advantage, but it isn't essential as product training will be provided.
Why join MacGregor Industrial Supplies?
You’ll be joining an established Highland business with a diverse customer base and opportunities to develop your product knowledge and sales experience.
We want people who share our values:
Do the Right Thing | Customer 1st | Be the Best | Community Spirit | Future Focus
If you're enthusiastic, commercially minded and enjoy helping customers, we'd love to hear from you.
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Internal Sales - Clothing and Workwear in Inverness employer: MacGregor Industrial Supplies
MacGregor Industrial Supplies is an excellent employer located in the vibrant city of Inverness, offering a supportive work culture that prioritises employee growth and development. With ongoing training opportunities and a focus on exceptional customer service, employees can thrive in their roles while enjoying various benefits that enhance their work-life balance. Join us to be part of a dynamic team where your contributions are valued and recognised.
Contact Details:
MacGregor Industrial Supplies Recruitment Team
