Internal Sales in Inverness

At Mac Gregor Industrial Supplies, we're more than a supplier—we're a trusted partner to thousands of customers across the Highlands and Islands.

From major construction projects to local contractors, we pride ourselves on delivering expert advice, outstanding service, and the right products when our customers need them most.

We're looking for an enthusiastic Internal Sales Person to join our Construction team.

If you enjoy speaking with customers, solving problems, working in a fast‑paced environment, and being part of a supportive team, we'd love to hear from you.

The Role

As an Internal Sales Person, you'll be the first point of contact for many of our construction customers, helping them source products, prepare quotations, process orders, and ensure they receive an exceptional level of service.

Working closely with Key Account Managers, Product Specialists, Branches, Warehouse teams and suppliers, you'll play a key role in helping customers keep their projects moving.

This isn't just an order processing role—it's about building relationships, identifying opportunities, and delivering solutions that add value for our customers.

• What You'll Be Doing
• Building strong relationships with customers over the phone, email and in person.
• Preparing accurate quotations and following them through to order.
• Processing customer orders quickly and accurately.
• Providing advice on products and solutions for construction customers.
• Liaising with suppliers and warehouse teams to ensure product availability.
• Keeping customers updated on deliveries and order progress.
• Working with Key Account Managers to support customer growth.
• Identifying opportunities to upsell and cross‑sell products and services.
• Resolving customer queries professionally and efficiently.
• Maintaining accurate customer records using our systems.

What We're Looking For

• Excellent customer service skills.
• Enjoying building relationships with customers.
• Being organised and able to manage multiple priorities.
• Having good attention to detail.
• Communicating confidently with customers and colleagues.
• Enjoying working as part of a team.
• Being commercially aware and enjoying finding solutions.
• Ideally You'll Have
• Experience in Internal Sales, Trade Counter, Builders Merchanting, Distribution or Customer Service.
• Knowledge of construction products or the construction industry (preferred but not essential).
• Experience preparing quotations and processing customer orders.
• Good IT skills and experience using business systems.
• Experience working in a fast‑paced commercial environment.

If you don't have construction experience but have the right attitude and transferable skills, we'll provide the training and support to help you succeed.

Why Join Mac Gregor Industrial Supplies?

You'll be joining a business that's investing in its people, systems and future.

We offer

• Company pension.
• Employee discount.
• Employee Assistance Programme.
• Ongoing learning and development.
• Career progression opportunities.
• A supportive and collaborative working environment.
• The opportunity to work with one of Scotland's leading independent industrial suppliers.

Our Values

• Customer First – We put our customers at the heart of everything we do.
• Do the Right Thing – We act with honesty, integrity and accountability.
• Be the Best – We strive for excellence every day.
• Community Spirit – We work together and support each other.
• Future Focus – We invest in people, innovation and long‑term success.
• Build Your Career with MIS

Whether you're already working in construction supplies, merchanting or internal sales—or you're looking to develop your commercial career—this is an excellent opportunity to join a growing business with genuine opportunities for progression.

At Mac Gregor Industrial Supplies, we don't just offer jobs—we build careers.

Ready to help build something bigger? Apply today.

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