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For Companies At a Glance
- Tasks: Manage customer enquiries and orders from start to finish, building strong relationships.
- Company: Join a supportive team at our Aberdeen branch, focused on customer experience.
- Benefits: Enjoy employee discounts, social events, and a cycle to work scheme.
- Why this job: Make a real impact by delivering excellent customer service and developing sales skills.
- Qualifications: Customer-focused attitude and willingness to learn; previous sales experience is a plus.
- Other info: Full-time role with opportunities for growth and development in a dynamic environment.
The predicted salary is between 28800 - 42000 £ per year.
We are offering an internal opportunity to join our Aberdeen branch as an Internal Sales colleague — a key role at the centre of our customer relationships and branch performance.
If you enjoy customer interaction, problem-solving, and seeing an order through from enquiry to completion, this role gives you real ownership, variety, and impact.
Why this role matters
Our Internal Sales team plays a crucial role in delivering a great customer experience. You will be trusted to manage customer enquiries end-to-end — from first contact through to order completion, while supporting both customers and external sales colleagues.
This isn’t just about processing orders. It’s about building relationships, spotting opportunities, and making sure things get done properly.
What you’ll be doing
- Handling customer enquiries, quotes, and orders from start to finish
- Managing "cradle to grave" order progression where required
- Advising customers on products, availability, and pricing
- Following up with customers and developing sales opportunities
- Supporting external sales colleagues with order processing and progress
- Liaising with suppliers to order, expedite, and resolve issues
- Managing order discrepancies, returns, and overdue orders
- Working closely with branch and warehouse colleagues
- Supporting warehouse and trade counter activity when required
Who this role could suit
This opportunity could be a great fit if you:
- Enjoy working with customers and taking ownership of tasks
- Are organised, detail-focused, and confident juggling priorities
- Communicate well and enjoy working as part of a team
- Are comfortable making decisions and working with minimal supervision
- Respond positively to change and new challenges
Previous sales experience is beneficial, but not essential — attitude, customer focus, and willingness to learn are what matter most.
What’s in it for you
Full-time, permanent role (37.5 hours) in the Aberdeen branch. Monday to Friday working (Saturdays on rota if required). Opportunity to build strong sales and product knowledge. Supportive team environment with scope to develop.
Employee benefits including:
- Accredited Living Wage Employer
- Employee discount
- Staff uniform and social events
- Cycle to Work scheme
- Discretionary annual bonus (based on company performance)
- Company sick pay (after two years)
- Additional holidays (after one year)
Internal Sales Person employer: MacGregor Industrial Supplies
Contact Detail:
MacGregor Industrial Supplies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Person
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This will help you connect with the interviewers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your pitch! Be ready to explain how your skills and experiences align with the role of Internal Sales. Think about specific examples where you've excelled in customer interactions or problem-solving.
✨Tip Number 3
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Internal Sales Person
Some tips for your application 🫡
Show Your Customer Focus: Make sure to highlight your experience with customer interactions. We want to see how you've built relationships and handled enquiries in the past, as this role is all about delivering a great customer experience.
Be Organised and Detail-Focused: In your application, demonstrate your organisational skills and attention to detail. We love candidates who can juggle priorities and keep everything on track, so share examples of how you've managed tasks effectively.
Communicate Clearly: Your written application should reflect your communication skills. Use clear and concise language to convey your thoughts, and don't forget to show your enthusiasm for the role and the team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our Aberdeen branch!
How to prepare for a job interview at MacGregor Industrial Supplies
✨Know Your Products Inside Out
Make sure you have a solid understanding of the products you'll be dealing with. Familiarise yourself with their features, benefits, and pricing. This will not only help you answer customer queries confidently but also show your potential employer that you're proactive and eager to learn.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've successfully handled customer enquiries or resolved issues. Highlight your ability to build relationships and how you’ve gone the extra mile for customers. This role is all about creating a great customer experience, so let your passion shine through!
✨Demonstrate Your Organisational Skills
Since this role involves juggling multiple tasks, be ready to discuss how you prioritise and manage your workload. You could mention tools or methods you use to stay organised, as well as any experiences where your organisational skills led to successful outcomes.
✨Be Ready for Problem-Solving Scenarios
Think of a few scenarios where you had to solve a problem or make a decision on the spot. The interviewers may ask you how you would handle specific situations related to order discrepancies or customer complaints. Show them that you can think on your feet and are comfortable making decisions independently.
