Administrator - Portree MacGregor Industrial Supplies - Service & Hire Department Full Time- 37.5 Hours Step into a role where you keep everything moving At MacGregor Industrial Supplies, service isn’t just repairing equipment — it’s about keeping customers working and teams connected. We are currently seeking an Administrator to assist with the day-to-day running of our busy Workshop & showroom. The role will involve dealing with customer enquiries, processing service & hire sales, stock replenishment and the general upkeep of the showroom.
Key Responsibilities
- To carry out the administration of the Service and Hire department including ordering Parts and liaise with service technician
- Advise customers on availability of hire equipment requested
- Deal with hire/repair enquiries via phone and/or at the counter in a polite, appropriate manner
- Liaise with the departmental manager in procuring given tasks and compliance with departmental procedures to meet objectives including scheduling and costing
- Advise customers promptly of any damage charges incurred to hire plant and notify the workshop to complete the repair efficiently to charge accordingly
- Arrange the dispatch of hire plant
- Where applicable arrange pre-delivery inspection for equipment sold
- May be required to carry out additional tasks relevant to your role
Skills & Experience
Previous accounting experience is an advantage.
- Provide excellent customer service.
- The ability to deal confidently with people with clear and effective communication skills both verbally and written.
- Good numeracy skills.
- IT literacy and experience of Microsoft packages with the confidence to learn new systems.
- Attention to detail.
- Proactive, enthusiastic & self‑motivated.
- Ability to multitask and prioritise.
- Can work alone under own initiative and within a team.
- Responsible and reliable with a flexible attitude.
- Ability to respond positively to new challenges and change.
What you’ll get
- Valuable experience in a fast‑paced service environment
- Supportive and friendly team
- Staff discount
- Uniform provided
- Social events
- Cycle to Work scheme
- Potential future opportunities within the business
Benefits
- Cycle to work scheme
- Employee discount
- Health & wellbeing programme
- On‑site parking
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Branch Administrator in Fortrose employer: MacGregor Industrial Supplies
MacGregor Industrial Supplies is an excellent employer located in the vibrant city of Inverness, offering a supportive work culture that prioritises employee growth and development. With ongoing training opportunities and a focus on exceptional customer service, employees can thrive in their roles while enjoying various benefits that enhance their work-life balance. Join us to be part of a dynamic team where your contributions are valued and recognised.
Contact Details:
MacGregor Industrial Supplies Recruitment Team
