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For Companies At a Glance
- Tasks: Coordinate service journeys, manage bookings, and support technicians in a busy environment.
- Company: Join MacGregor Industrial Supplies, where teamwork and customer service are at the heart of what we do.
- Benefits: Gain valuable experience, work in a supportive team, and enjoy a Cycle to Work scheme.
- Other info: Exciting opportunities for growth within a dynamic and friendly team.
- Why this job: Make a real impact from day one while keeping customers' businesses running smoothly.
- Qualifications: Organised, detail-focused, and a confident communicator; customer service experience is a plus.
The predicted salary is between 22000 - 26000 £ per year.
Full Time | 37.5 Hours
Step into a role where you keep everything moving. At MacGregor Industrial Supplies, service isn’t just repairing equipment — it’s about keeping customers working and teams connected. We’re looking for someone with energy, organisation and pride in doing things properly to join our busy Service team on a maternity cover contract. This is a brilliant opportunity to join a supportive team, gain experience in a fast-paced environment, and make a real impact from day one.
Why this role matters
Our customers depend on us to keep their businesses running. That means clear communication, accurate information and teamwork. This role lives our values every day:
- Customer First – making things easy and reassuring
- Do the Right Thing – accuracy and ownership
- Be the Best – pride in well-organised work
- We Support Each Other – helping technicians and colleagues succeed
- Future Focused – improving how we work
You’ll be the person everyone relies on to know what’s happening.
What you’ll be doing
- Booking and managing workshop jobs from start to completion
- Updating customers and handling enquiries
- Supporting technicians with scheduling and workflow
- Processing warranty claims and documentation
- Managing service records, invoices and purchase orders
- Handling calls and emails professionally
- Coordinating third-party repairs
- Keeping data accurate and organised
- Supporting reporting and improving processes
We’re looking for someone who…
- Thrives in a busy environment
- Is organised and detail-focused
- Communicates confidently with customers and colleagues
- Takes ownership and shows initiative
- Works well as part of a team
- Brings positivity and enthusiasm to work
Customer service or admin experience is helpful — attitude matters most.
What you’ll get
- Valuable experience in a fast-paced service environment
- Supportive and friendly team
- Cycle to Work scheme
- Potential future opportunities within the business
Service & Hire Counter Assistant in Portree employer: MacGregor Industrial Supplies Ltd
Contact Detail:
MacGregor Industrial Supplies Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service & Hire Counter Assistant in Portree
✨Tip Number 1
Get to know the company! Research MacGregor Industrial Supplies and understand their values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. Since this role involves a lot of customer interaction, being able to communicate clearly and confidently is key. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Show off your organisational skills! Prepare examples from your past experiences where you successfully managed multiple tasks or projects. This will demonstrate that you can thrive in a busy environment like the one at MacGregor.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the team right from the start.
We think you need these skills to ace Service & Hire Counter Assistant in Portree
Some tips for your application 🫡
Show Your Energy: Make sure your application reflects the energy and enthusiasm we’re looking for. Use lively language to convey your passion for customer service and teamwork, just like we do at MacGregor Industrial Supplies.
Be Organised: When you write your application, keep it clear and well-structured. We love a good organised approach, so use headings or bullet points to highlight your skills and experiences that match the role.
Communicate Clearly: Since communication is key in this role, ensure your application is free from jargon and easy to read. Show us how you can communicate confidently by being straightforward and professional in your writing.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity to join our supportive team.
How to prepare for a job interview at MacGregor Industrial Supplies Ltd
✨Know the Company Inside Out
Before your interview, take some time to research MacGregor Industrial Supplies. Understand their values, mission, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Organisational Skills
Since the role requires strong organisational abilities, prepare examples from your past experiences where you successfully managed multiple tasks or projects. Be ready to discuss how you prioritise work and keep everything on track.
✨Communicate Clearly and Confidently
Practice your communication skills before the interview. You’ll need to demonstrate that you can handle customer enquiries and coordinate with colleagues effectively. Consider doing mock interviews with a friend to build your confidence.
✨Emphasise Teamwork and Positivity
MacGregor values teamwork and a positive attitude. Think of instances where you’ve worked well in a team or helped others succeed. Highlighting these experiences will show that you align with their culture and are ready to contribute positively.