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- Tasks: Coordinate service journeys and manage workshop jobs from start to finish.
- Company: Join MacGregor Industrial Supplies, where service means keeping customers connected.
- Benefits: Gain valuable experience, work in a supportive team, and enjoy a Cycle to Work scheme.
- Other info: Future opportunities within the business await you!
- Why this job: Make a real impact from day one in a fast-paced environment.
- Qualifications: Organised, detail-focused, and great at communicating with customers and colleagues.
The predicted salary is between 25000 - 30000 £ per year.
Full Time | 37.5 Hours
Step into a role where you keep everything moving. At MacGregor Industrial Supplies, service isn’t just repairing equipment — it’s about keeping customers working and teams connected. We’re looking for someone with energy, organisation and pride in doing things properly to join our busy Service team on a maternity cover contract. This is a brilliant opportunity to join a supportive team, gain experience in a fast-paced environment, and make a real impact from day one.
Why this role matters
Our customers depend on us to keep their businesses running. That means clear communication, accurate information and teamwork. This role lives our values every day:
- Customer First – making things easy and reassuring
- Do the Right Thing – accuracy and ownership
- Be the Best – pride in well-organised work
- We Support Each Other – helping technicians and colleagues succeed
- Future Focused – improving how we work
You’ll be the person everyone relies on to know what’s happening.
What you’ll be doing
- Booking and managing workshop jobs from start to completion
- Updating customers and handling enquiries
- Supporting technicians with scheduling and workflow
- Processing warranty claims and documentation
- Managing service records, invoices and purchase orders
- Handling calls and emails professionally
- Coordinating third-party repairs
- Keeping data accurate and organised
- Supporting reporting and improving processes
We’re looking for someone who…
- Thrives in a busy environment
- Is organised and detail-focused
- Communicates confidently with customers and colleagues
- Takes ownership and shows initiative
- Works well as part of a team
- Brings positivity and enthusiasm to work
Customer service or admin experience is helpful — attitude matters most.
What you’ll get
- Valuable experience in a fast-paced service environment
- Supportive and friendly team
- Cycle to Work scheme
- Potential future opportunities within the business
Service & Hire Administrator in Portree employer: MacGregor Industrial Supplies Ltd
Contact Detail:
MacGregor Industrial Supplies Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service & Hire Administrator in Portree
✨Tip Number 1
Get to know the company! Research MacGregor Industrial Supplies and understand their values. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. Since this role involves a lot of interaction with customers and colleagues, being able to express yourself clearly and confidently is key. Try role-playing common scenarios with a friend!
✨Tip Number 3
Show off your organisational skills! Think of examples from your past experiences where you successfully managed multiple tasks or projects. This will demonstrate your ability to thrive in a busy environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the team at MacGregor.
We think you need these skills to ace Service & Hire Administrator in Portree
Some tips for your application 🫡
Show Your Organisational Skills: In your application, highlight your ability to stay organised and manage multiple tasks. We want to see how you can keep everything moving smoothly, just like the role requires!
Communicate Clearly: Since this role involves a lot of communication with customers and colleagues, make sure your written application reflects your confident communication style. Use clear language and be concise — we love that!
Demonstrate Your Initiative: We’re looking for someone who takes ownership and shows initiative. Share examples in your application where you've gone above and beyond in previous roles or projects. It’ll really make you stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at MacGregor Industrial Supplies Ltd
✨Know the Company Inside Out
Before your interview, take some time to research MacGregor Industrial Supplies. Understand their values, mission, and the importance of customer service in their operations. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in the role.
✨Showcase Your Organisational Skills
As a Service & Hire Administrator, organisation is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects. Be ready to discuss how you prioritise work and ensure accuracy, as this will demonstrate your fit for the role.
✨Communicate Clearly and Confidently
Since the role involves handling customer enquiries and coordinating with technicians, practice clear and confident communication. During the interview, make sure to articulate your thoughts well and listen actively. This will reflect your ability to communicate effectively in a busy environment.
✨Emphasise Teamwork and Positivity
MacGregor values teamwork and a positive attitude. Share examples of how you’ve worked collaboratively in previous roles and how you’ve contributed to a positive team atmosphere. Highlighting your enthusiasm and willingness to support others will resonate well with the interviewers.