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For Companies At a Glance
- Tasks: Be the go-to person for parts, helping customers and keeping everything running smoothly.
- Company: Join MacGregor Industrial Supplies, a trusted name in the Highlands for all things parts-related.
- Benefits: Make a real difference daily with a supportive team and varied tasks.
- Other info: Great opportunity to learn and grow in a dynamic environment.
- Why this job: Enjoy a fast-paced role where your problem-solving skills shine and every day is different.
- Qualifications: A proactive mindset and a passion for helping customers are key; no prior experience needed.
The predicted salary is between 22000 - 28000 £ per year.
Know your way around parts? Or ready to learn fast? This is where you become the person everyone relies on. At MacGregor Industrial Supplies, we keep customers moving — from homeowners to businesses across the Highlands — supplying, servicing and repairing everything from lawnmowers and chainsaws to ATVs, generators and pressure washers. Behind every repair, every job, every satisfied customer… is the Parts team. And that’s where you come in.
Why this role matters
When the right part is available at the right time, everything works. When it’s not… everything stops. You’ll be at the centre of that — supporting workshops, helping customers, and making sure nothing grinds to a halt.
What you’ll be doing
- This isn’t just a desk job — it’s fast‑paced, hands‑on, and varied.
- Be the go‑to person for parts — supporting workshops, trade customers and the public.
- Handle enquiries across phone, email and trade counter.
- Process orders quickly and accurately — keeping things moving.
- Proactively help customers find the right parts (and spot opportunities to add value).
- Manage stock — from ordering and receiving to storage and despatch.
- Keep systems up to date and accurate.
- Carry out stock checks and resolve discrepancies.
- Work closely with the wider team to keep service levels high.
- Keep your workspace organised, safe and efficient.
What makes you a great fit
- You don’t need to know everything — but you do need the right mindset.
- You’re organised and like getting things right first time.
- You enjoy helping customers and solving problems.
- You’re confident communicating with different people.
- You’re a team player — reliable and supportive.
- You’re proactive — you don’t wait to be asked.
- You’re comfortable using systems (or willing to learn quickly).
What you’ll get
- A role where you genuinely make a difference every day.
- Variety — no two days are the same.
- A supportive team who know their stuff.
- The chance to build knowledge across products, systems and customers.
- A business that values people who take ownership and do the right thing.
If you like being busy, solving problems, and being the person people rely on — this is a great opportunity to step into a key role.
Parts Advisor in Inverness employer: MacGregor Industrial Supplies Ltd
Contact Detail:
MacGregor Industrial Supplies Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor in Inverness
✨Tip Number 1
Get to know the company inside out! Research MacGregor Industrial Supplies, their products, and their values. This way, when you chat with them, you can show you're genuinely interested and ready to be part of the team.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with customers and workshops, being clear and confident is key. Try role-playing common scenarios with a friend to get comfortable with handling enquiries.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past experiences where you've helped someone find the right solution. This will demonstrate your proactive mindset and ability to support customers effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining us at MacGregor Industrial Supplies and ready to make a difference.
We think you need these skills to ace Parts Advisor in Inverness
Some tips for your application 🫡
Show Your Passion for Parts: When you're writing your application, let us know why you're excited about the Parts Advisor role. Whether you’ve got experience or are keen to learn, showing your enthusiasm can really make you stand out!
Be Clear and Concise: We love a well-structured application! Keep your sentences clear and to the point. Highlight your relevant skills and experiences without waffling on — we want to see what makes you a great fit for our team.
Tailor Your Application: Make sure to customise your application for this specific role. Mention how your skills align with the job description, especially your ability to support customers and manage stock effectively. It shows us you’re serious about joining our team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the easiest way for us to keep track of your application and ensures you don’t miss any important updates from us.
How to prepare for a job interview at MacGregor Industrial Supplies Ltd
✨Know Your Parts
Familiarise yourself with common parts and tools related to lawnmowers, chainsaws, ATVs, and other equipment mentioned in the job description. This knowledge will help you answer questions confidently and show your enthusiasm for the role.
✨Show Your Problem-Solving Skills
Prepare examples of how you've helped customers or solved problems in previous roles. Think about times when you identified a need and took the initiative to address it — this aligns perfectly with the proactive mindset they're looking for.
✨Practice Communication
Since you'll be dealing with various customers and team members, practice clear and confident communication. Role-play potential scenarios where you might need to explain parts or assist someone over the phone or at the trade counter.
✨Demonstrate Team Spirit
Be ready to discuss how you work well in a team. Share experiences where you supported colleagues or contributed to a group goal. Highlighting your reliability and supportiveness will resonate well with their team-oriented culture.